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Misleading Product information

投稿日: 2021-11-27 | 17:07 · 返信 2 · · 翻訳:

I just purchased AntiTrack, as per below, and as shown in supported products, it lists Android, yet when I try to install my now purchased product on my device, I get error that it is only compatible with Windows 10 or 11. This is misleading and disappointing for a company the size of Norton. I now need to go through the hassle of obtaining a refund, and have now become suspicious of purchases I make with Norton in the future, IF INDEED I DO. Very disappointed. ________________________________ Product Information Price: $ 52.72 Norton™ AntiTrack Serial Number: xxxxxxxx 1 year protection for up to 1 device(s) Subscription Service with Download - Qty: 1 Supports Microsoft® Windows®, Mac OS®, iOS®, Android™

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Re: Misleading Product information

投稿日: 2021-11-27 | 17:21 · 編集日: 2021-11-27 | 17:37 · パーマリンク

from My Norton UI -> Buy Now

Backed by our 60-day money back guarantee.
Renews at $49.99/year after the first year. Savings compared to the
renewal price. See subscription details below.*

For 1 Windows PC (Mac not currently supported)

https://us.norton.com/norton-antitrack 

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Re: Misleading Product information

投稿日: 2021-11-27 | 17:36 · 編集日: 2021-11-27 | 17:38 · パーマリンク

from Norton account -> Buy Now

No one can prevent all cybercrime or prevent all identity theft.
1 Norton AntiTrack is only available on Windows™ 10 and Windows 11

*Important Subscription, Pricing and Offer Details:

  • Your subscription begins when your purchase is completed (or otherwise, when your payment is received). You must download and install to get protection.
  • By subscribing, you are purchasing a recurring subscription which will automatically renew.
  • The price quoted today is valid for the offered introductory term. After that, your subscription will be billed at the applicable monthly or annual renewal price here. The price is subject to change, but we will always send you a notification email in advance.
  • Your subscription may include product, service and/or protection updates and features that may be added, modified or removed subject to the acceptance of the License and Services Agreement.
  • You can cancel your subscription here, or by contacting Member Services & Support at 844-488-4540. For more details, please visit the Refund Policy.
  • Your subscription may include product, service and/or protection updates and features that may be added, modified or removed subject to the acceptance of the License and Services Agreement.

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