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拍手1 統計

WHAT A NIGHTMARE TO TALK WITH SOMEONE LIVE!

How do I STOP the annoying notifications on my computer? There is nothing that shows I should be receiving these in my settings. Frustrated

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拍手0

Re: WHAT A NIGHTMARE TO TALK WITH SOMEONE LIVE!

Teddy5374:
How do I STOP the annoying notifications on my computer? 

"notifications"?
How to post an image in the forums
https://community.norton.com/en/forums/how-post-image-forums-0

Please review: Norton Popups thread -> https://community.norton.com/en/forums/norton-popups-3

Teddy5374:
WHAT A NIGHTMARE TO TALK WITH SOMEONE LIVE!

Please clear browser cookies n' cache.
Please allow Norton pages popups/cookies/ads/scripts/frames/trackers/content.
Please turn off VPN. 
Please Sign In to your Norton account before Contact Support. 

https://support.norton.com/sp/en/us/home/current/contact

Maybe, you're seeing Kate - ChatBot - virtual assistant.   
Type any response.  Type for example: "Live Agent".
Kate after a few tries will offer to transfer you to an agent. 

Please - what is your geo-location.  I'll try to lookup phone number....if you want.

拍手0

Re: WHAT A NIGHTMARE TO TALK WITH SOMEONE LIVE!

I'VE CANCELLED MY SUBSCRIPTION and found something else! 

You want my PHONE NUMBER? REALLY???

Good riddens NORTON!

拍手0

Re: WHAT A NIGHTMARE TO TALK WITH SOMEONE LIVE!

Teddy5374:

You want my PHONE NUMBER? REALLY???

Yes, Norton Support asks for email associated with your Norton account and (callback) "phone number". 

The categories of personal data that we collect, and the general purposes of collection, include: 

  • User Data. This data is necessary to establish your account and method/means of payment, ship and provide your services, and track and maintain our relationship with you. It includes:
    •  Name, mailing address, email address, phone number, and user credentials (login name and password);
    •  Shipping and billing data, including credit card and payment data;
    •  Your social security number and/or state/government identifier, driver’s license number or other government-issued identifier, date of birth, age, gender, and other personal details about you as necessary to verify your identity and to provide identity theft protection services;
    • Bank transaction and other alert data depending on the product and features you have selected; and
    • Your transaction and support history with us.

https://www.nortonlifelock.com/us/en/privacy/global-privacy-statement/#personaldata

We collect and process your personal data for the following reasons:
For the purpose of fulfilling our contract with you at your request, in order to:

  • Create and manage your account;
  • Authenticate your identity prior to enrolling in our Services;
  • Verify your identity and entitlement to Services, when you contact us or access our Services;
  • Process your purchase transactions;
  • Update you on the status of your orders;
  • Allow you to register the Services you purchase;
  • Manage your subscriptions; and
  • Provide you with technical and customer support.

https://www.nortonlifelock.com/us/en/privacy/global-privacy-statement/#processing 

拍手0

Re: WHAT A NIGHTMARE TO TALK WITH SOMEONE LIVE!

Teddy5374:

I'VE CANCELLED MY SUBSCRIPTION and found something else! 

You want my PHONE NUMBER? REALLY???

Good riddens NORTON!

If you were referring to the post above yours, bjm_ was just asking for what part of the world you are so he could try to look up a local Norton phone number. He was not asking for your phone number.

拍手0

Re: WHAT A NIGHTMARE TO TALK WITH SOMEONE LIVE!

Teddy5374:

I'VE CANCELLED MY SUBSCRIPTION and found something else! 

You want my PHONE NUMBER? REALLY???

No, I do not want your phone number.   I was offering to look up Norton Support phone number.  
Sorry, my content was not clear. 
Regards w Respect

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