拍手0

I need my money back

I got AntiTrack few days ago but the that destroyed my windows to the point that even my control panel did not work and Dell support could not even connect to my laptop remotely. I uninstalled it and need my money back but no one is taking care of my request. I called several times to at 1-805-257-2001 but they hung up on me as soon as I had been asking for my money back and saying they can not find my account so hung up 

I have been 14 years Norton customer but not anymore. I cancelled all my subscriptions. Norton supports are crap 

返信

拍手0

Re: I need my money back

What is your geo-location? US? 

 arash khalesi:
I called several times to at 1-805-257-2001 [...]

Curious, where did you get the phone number? 

拍手0

Re: I need my money back

https://my.norton.com/extspa/dashboard/Home


拍手0

Re: I need my money back

System Requirements

  • Browsers supported Chrome, Firefox, Microsoft Chromium Edge Version 88.0 or later
  • Microsoft Windows 10 (all versions except Windows 10 in S mode, and Windows 10 with ARM processors)
  • Microsoft Windows 11 (all versions except Windows 11 in S mode, and Windows 11 with ARM processors)

No one can prevent all cybercrime or identity theft.

*Important Subscription, Pricing and Offer Details:

  • Your subscription begins when your purchase is completed (or otherwise, when your payment is received). You must download and install on each device, or complete enrollment to get protection. Special offer(s) may expire at any time at NortonLifeLock's discretion.
  • By subscribing, you are purchasing a recurring subscription which will automatically renew.
  • The price quoted today is valid for the offered introductory term. After that, your subscription will be billed at the applicable monthly or annual renewal price here. The price is subject to change, but we will always send you a notification email in advance. 
  • You can cancel your subscription here, or by contacting Member Services & Support at 844-488-4540. For more details, please visit the Refund Policy.
  • Your subscription may include product, service and/or protection updates and features that may be added, modified or removed subject to the acceptance of the License and Services Agreement.
  • The number of supported devices allowed under your plan are primarily for personal or household use only. Not for commercial use. If you have issues adding a device, please contact Member Services & Support.

https://us.norton.com/norton-antitrack 

拍手0

Re: I need my money back

arash khalesi:
I have been 14 years Norton customer but not anymore. I cancelled all my subscriptions. 

Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. 
MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with Automatic Renewal Off.  

BILLING INFORMATION reports:  There is no billing profile saved in your account ... with no billing information.

https://my.norton.com/extspa/account/subscriptions

Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN 

This thread is closed from further comment. Please visit the forum to start a new thread.