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reaching support is like having no support ! No email or direct contact.

投稿日: 2022-02-18 | 14:14 · 返信 2 · · 翻訳:

Support id the worst example of IT support.

When I finally did get a call through it was handled by a foreign  national with a heavy accent.. Not working  for me.

ラベル: Norton 360, Norton Support
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Re: reaching support is like having no support ! No email or direct contact.

投稿日: 2022-02-18 | 16:58 · 編集日: 2022-02-18 | 17:05 · パーマリンク

~ regarding Chat Support
https://community.norton.com/en/comment/8522626#comment-8522626

~ regarding Phone Support
https://community.norton.com/en/comment/8522627#comment-8522627

btw - I've never had an on-shore Norton support session. 
btw - when I've requested on-shore Norton support.  I was promised call back.  

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Re: reaching support is like having no support ! No email or direct contact.

投稿日: 2022-02-18 | 15:03 · パーマリンク

Yes a very common complaint here. Hopefully Norton execs are listening and taking note of your issue.

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Re: reaching support is like having no support ! No email or direct contact.

投稿日: 2022-02-18 | 16:58 · 編集日: 2022-02-18 | 17:05 · パーマリンク

~ regarding Chat Support
https://community.norton.com/en/comment/8522626#comment-8522626

~ regarding Phone Support
https://community.norton.com/en/comment/8522627#comment-8522627

btw - I've never had an on-shore Norton support session. 
btw - when I've requested on-shore Norton support.  I was promised call back.  

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