How delete and reinstall Norton 360 on Mac

Norton Remove and Reinstall tool is used to uninstall and reinstall or remove your Norton device security product on Windows. If you are on a Mac, read Remove all Norton programs for Mac using the RemoveNortonMacFiles tool.

Uninstall your Norton device security product on Mac
https://support.norton.com/sp/en/ca/home/current/solutions/v134746139

Message: "We are sorry. We are unable to download the support packages..." on Mac
https://support.norton.com/sp/en/us/home/current/solutions/v105503688

Remove all Norton programs for Mac using the RemoveNortonMacFiles tool
https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142

Message: "We are sorry. We are unable to download the support packages..." on Mac
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• Install Norton device security on macOS 10.15.x (Catalina) or later ›
• Install Norton device security on macOS High Sierra 10.13.x to macOS Mojave 10.14.x ›
• Install Norton device security on Mac OS X 10.10.x (Yosemite) to OS X 10.12.x (Sierra) ›
• If the problem persists, run the RemoveNortonMacFiles tool, and then reinstall your Norton device security product.

https://support.norton.com/sp/en/us/home/current/solutions/v105503688 

Remove all Norton programs for Mac using the RemoveNortonMacFiles tool 
[...]

• Message: "Norton product is unable to continue. Please restart your Mac to stay protected..."

• Message: "We are sorry. We are unable to download the support packages..." on Mac

• Remove unwanted pop-ups or site redirects on Mac

• Fix problems opening your Norton product for Mac

https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142