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Why does N360 keep asking me to run a Smart Scan? Just do it automatically!

投稿日: 2022-06-25 | 08:23 · 返信 3 · · 翻訳:

I just got rid of my Kaspersky even though I had 2 more years on it.  And I'm a new user to Norton 360 so this may be a dumb question.  But I get this message several times:  "It's been a while - how about we fire up the Smart Scan?" ... "It's been 7 days since your last scan."

Surely it has scanned my system in the past 7 days??  If it recommends that I run a Smart Scan, how can I just make it do it without bothering me?  It does have a button "Don't show again" at the bottom.  But I do want it to run it..  just don't show me the message and run it when I'm not using my pc.

Thanks in advance..  I couldn't find the version number of 360, but I just installed it 2 weeks ago.

ラベル: Auto-Protect, Smart Scan
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Re: Why does N360 keep asking me to run a Smart Scan? Just do it automatically!

投稿日: 2022-06-25 | 08:49 · 編集日: 2022-06-25 | 09:23 · パーマリンク

Snacko:

 But I get this message several times:  "It's been a while - how about we fire up the Smart Scan?" ... "It's been 7 days since your last scan."

Surely it has scanned my system in the past 7 days??  If it recommends that I run a Smart Scan, how can I just make it do it without bothering me?  It does have a button "Don't show again" at the bottom.  But I do want it to run it..  just don't show me the message and run it when I'm not using my pc.

Users may submit feedback/concerns thru Norton Feedback &or Product Suggestions  

Maybe, Norton wants to show you ads when you run Smart Scan. 

Can I turn off promotional offers when running a Smart Scan? ›
No, you cannot turn off the promotional offers that appear when you run Smart Scan.

FAQ: Smart Scan
https://support.norton.com/sp/en/ca/norton-360/current/solutions/v138072492

Run Smart Scan to keep you Cyber Safe
https://support.norton.com/sp/en/ca/norton-360/current/solutions/v138049973

Run Smart Scan in Norton Security Protection
https://support.norton.com/sp/en/ca/home/current/solutions/v138206563

Smart Scan or Smart Scam?
https://community.norton.com/en/forums/smart-scan-or-smart-scam

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Re: Why does N360 keep asking me to run a Smart Scan? Just do it automatically!

投稿日: 2022-06-25 | 08:46 · 編集日: 2022-06-25 | 08:48 · パーマリンク

regarding version number:  Classic view -> Help -> About -> Version 

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Re: Why does N360 keep asking me to run a Smart Scan? Just do it automatically!

投稿日: 2022-06-25 | 08:49 · 編集日: 2022-06-25 | 09:23 · パーマリンク

Snacko:

 But I get this message several times:  "It's been a while - how about we fire up the Smart Scan?" ... "It's been 7 days since your last scan."

Surely it has scanned my system in the past 7 days??  If it recommends that I run a Smart Scan, how can I just make it do it without bothering me?  It does have a button "Don't show again" at the bottom.  But I do want it to run it..  just don't show me the message and run it when I'm not using my pc.

Users may submit feedback/concerns thru Norton Feedback &or Product Suggestions  

Maybe, Norton wants to show you ads when you run Smart Scan. 

Can I turn off promotional offers when running a Smart Scan? ›
No, you cannot turn off the promotional offers that appear when you run Smart Scan.

FAQ: Smart Scan
https://support.norton.com/sp/en/ca/norton-360/current/solutions/v138072492

Run Smart Scan to keep you Cyber Safe
https://support.norton.com/sp/en/ca/norton-360/current/solutions/v138049973

Run Smart Scan in Norton Security Protection
https://support.norton.com/sp/en/ca/home/current/solutions/v138206563

Smart Scan or Smart Scam?
https://community.norton.com/en/forums/smart-scan-or-smart-scam

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Re: Why does N360 keep asking me to run a Smart Scan? Just do it automatically!

投稿日: 2022-06-25 | 11:30 · パーマリンク

Thanks for the replies.  I think it's not that important for me, so I'll just 'Not show it anymore' next time it pops up.

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