このフォーラムスレッドには解決策が必要です。
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Uncommanded scans causing issues I DO NOT NEED (Part 2-

投稿日: 2022-07-11 | 16:32 · 返信 3 · · 翻訳:

Following on from my previous post that was locked WHEN IT SHOULD NOT HAVE BEEN GIVEN NO SOLUTION WAS OFFERED... Firstly, the USER has RIGHT OF CHOICE of when to run a scan and when that is overridden and that fact IS NOT forthcoming unti questions are raised is AGAINST THE RIGHT OF USER CHOICE. THEN, there is the masterpiece of bullshit that is "quock.scan can not be turned off" That being the case... Start the ball rolling on the refund process and I will also be cinsultung my solicitor over the fraudulent behaviour of Norton software. You (Norton) better not shut this post down to try and shut me up because I will keep going and going until you pay up with the full refund.

返信

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Re: Uncommanded scans causing issues I DO NOT NEED (Part 2-

投稿日: 2022-07-11 | 16:42 · 編集日: 2022-07-11 | 16:43 · パーマリンク

Scooter1980:
Start the ball rolling on the refund process [...] I will keep going and going until you pay up with the full refund.

Norton Community does not have access to your Norton account, subscription details nor payment method. 
Please Contact Norton Support regarding your subscription/refund. 

Please review: Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558

Refunds for Norton annual subscriptions
Most of Norton annual subscriptions include a 60-day Money Back Guarantee. Under our 60-day Money Back Guarantee, the purchase of a Norton annual subscription is eligible for a full refund within 60 days of the purchase date. Each annual renewal is also eligible for a full refund within 60 days of being charged for the renewal.

For exceptions, and to know more about other refund rights that may apply, read the full Norton cancellation and refund policy.

Visit the Member Support & Services home page before you request a refund for assistance with common questions or issues.

The instructions to obtain a refund varies depending on where you made the purchase. Please choose one of the following depending on your purchase:

https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507

Product Return Form
This form is only for products purchased in the US & Canada.
https://support.norton.com/sp/en/us/home/current/product-return-form

Please check your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions

Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. 
MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with Automatic Renewal Off.  

BILLING INFORMATION reports:  There is no billing profile saved in your account ... with no billing information.

Please review: Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

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Re: Uncommanded scans causing issues I DO NOT NEED (Part 2-

投稿日: 2022-07-12 | 12:25 · パーマリンク

You again!!

Do you ever do anything else other than sit there churning out the same old, unhelpful, bullshit?

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Re: Uncommanded scans causing issues I DO NOT NEED (Part 2-

投稿日: 2022-07-12 | 12:47 · 編集日: 2022-07-12 | 13:05 · パーマリンク

Scooter1980:

You again!!
Do you ever do anything else other than sit there churning out the same old, unhelpful, bullshit?

Yep, me again.  
Norton may not satisfy all users ... all the time. 
Regards w Respect 

Scooter1980:
Start the ball rolling on the refund process [...]

I thought you wanted a refund.  
https://community.norton.com/en/comment/8531505#comment-8531505

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