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Norton stops Norton Clean and Norton password manager don't work anymore after the update to android 12.1

投稿日: 2022-08-01 | 10:19 · 編集日: 2022-08-16 | 04:32 · 返信 4 · · 翻訳:

Yesterday I discovered that Norton 360, Norton Clean and Norton password manager don't work anymore after the update to android 12.1
The apps start but immediately stops working. (floting away eg disappearing)
Cleaning the cache and storage from google play store and google play services didn't help
De- and re-installing the latest norton apps neither. Nor rebooting.
The right access is given to all of them.
I have a Oneplus 8 pro with oxygen 12.1 and the security update 2022-05-05, I'm rooted with the magiskhide props config and universal sefetynet fix modules activated (to gain the safetyNet attest in the google play-services)
What to do to make it work again?

Your help is appreaciated.

[Edit: Calrified the subject]

ラベル: Android, Customer Support Feedback
解決承認済み
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Re: Norton stops Norton Clean and Norton password manager don't work anymore after the update to android 12.1

投稿日: 2022-08-06 | 08:27 · パーマリンク

Problem solved: it was a corrupted google.play file. After removing it everything was working as before.

View Accepted Solution in Context

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Re: Norton stops Norton Clean and Norton password manager don't work anymore after the update to android 12.1

投稿日: 2022-08-01 | 14:14 · パーマリンク

As your device is rooted, all bets are off for compatibility with Norton apps. And you will get no official support.

Also, the Oxygen OS being a proprietary version of the Android OS, there can be incompatibilities. Just because you had Norton working before, there is no guarantee of it working correctly as either the Norton apps or the OS are updated.

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Re: Norton stops Norton Clean and Norton password manager don't work anymore after the update to android 12.1

投稿日: 2022-08-01 | 14:30 · パーマリンク

Thanks for the answer. Unfortunately not what I was hoping for  but I understand

解決承認済み
拍手0

Re: Norton stops Norton Clean and Norton password manager don't work anymore after the update to android 12.1

投稿日: 2022-08-06 | 08:27 · パーマリンク

Problem solved: it was a corrupted google.play file. After removing it everything was working as before.

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Re: Norton stops Norton Clean and Norton password manager don't work anymore after the update to android 12.1

投稿日: 2022-08-06 | 12:10 · パーマリンク

Thanks for posting back. 

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