このフォーラムスレッドには解決策が必要です。
拍手0

One of the devices says the subscription has already expired

投稿日: 2022-09-20 | 19:26 · 編集日: 2022-10-19 | 05:26 · 返信 2 · · 翻訳:

I have a subscription that will expire on December 2022.  One of the devices says the subscription has already expired & will no longer download or scan this device.  I have deleted the file for Norton & tried re-downloading it.  The same problem comes up.

[Edit: Clarified the subject]

ラベル: Subscription

返信

拍手0

Re: One of the devices says the subscription has already expired

投稿日: 2022-09-20 | 20:15 · パーマリンク

Hi T H,

You might want to have a look at your online "MyNorton Account" and check your current subscriptions and which devices are currently listed.

拍手0

Re: One of the devices says the subscription has already expired

投稿日: 2022-09-23 | 20:21 · パーマリンク

I finally stumbled on the problem I am having with the subscription on my one device as indicated above on Sept. 20.

   I found an error code that says Norton 360 is turned off and it will need to be turned back on manually.  I do not find a place any where that indicates an on/off for Norton 360

Can anyone tell me where I might locate this?

This thread is closed from further comment. Please visit the forum to start a new thread.