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Password Manager - history of newly generated password

Hi, 

I moved to Norton from LastPass due to better reputation and security. Unfortunately I now notice quite a few issues with the software that were a standard option with LastPass. One key feature that is missing (I think ) in Norton Password Generator is the ability to store (for a chosen time) a history of the generated password. On many occasions there is a pop up window when a website ask you to set up a password. Norton does not pick them up (lastpass does) and does not register the log in user name and password. Sometimes due to habit I forget to save the newly generated password and move away from the computer only to realize later on that Norton did not save the log in and the password. I'm trying to change that routine but sometimes you just rush through things and Norton is not there to help you. Is there a feature to recover or save recently generated passwords in Norton Password Manager? I did that when setting my state tax account and now I ma going through a stupid and lengthy process to get that reset. All because Norton does not offer this basic and logical IMHO feature. 

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Re: Password Manager - history of newly generated password

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Re: Password Manager - history of newly generated password

I've had the same problem for years now with Norton Password and nothing is ever done about it. It's like Norton doesn't really care about this product and just concentrates on it's antivirus products.
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Re: Password Manager - history of newly generated password

Well, that is a surprise. Another surprise is how difficult is to connect with the Support. No phone or email under SUPPORT section, none of the tools are available to you ! No phone numbers under the 24/7 support, the chat which is supposed to be 24/7 does not exist. What a joke, Norton! Wake up you bustards. Deliver what you promised at the time I committed to pay for the product. 

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Re: Password Manager - history of newly generated password

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Re: Password Manager - history of newly generated password

Hello @RobUSA:

Norton Support is via Chat or Phone.  No Email support. 

Please review: ~ regarding Chat Support ~ regarding Phone Support
here > 
https://community.norton.com/en/comment/8530796#comment-8530796

"Chat with us" session starts with ChatBot Kate. 

Allowing all Norton pages content helps me reach Live Chat Agent.
Typing "Live Agent" in the Chat dialog helps me reach Live Chat Agent.


as test: Chat from Edge ... okay for me. 

Contact Norton Support 

Twitter Norton Support
https://twitter.com/NortonSupport(link is external)

~ regarding Phone Support
Please share your geo-location/country. 
Maybe, I can post Norton Support phone number, if you want?
Are you United States?

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Re: Password Manager - history of newly generated password

RobUSA:

I moved to Norton from LastPass due to better reputation and security. Unfortunately I now notice quite a few issues with the software that were a standard option with LastPass. 

Norton Password Manager is a free-to-use password management extension for your web browser that provides users with basic password management.  
Norton Password Manager is not, as you know, full featured password manager. 
Have you looked at bitwarden password manager?

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Re: Password Manager - history of newly generated password

I attached images of the support pages to my initial post. None of the links work, when I click on them nothing happens. I tired Edge, Chrome and Mozilla, the same problem everywhere. 

I just tried accessing the same Support and Contact US links on my iPhone - see where the inks there are taking me (see attachment). 

The only option Norton allows you to get help is this Community. 

Still bullshit. 

Can I ask someone to check if it is only on my side the links don't work? Considering the feedback from you guys I presume it is only my problem). 


Thanks to you all. 

Robert

ファイルの添付: 
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Re: Password Manager - history of newly generated password

FWIW ~ from Edge on my W10 machine...at this time. 

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Re: Password Manager - history of newly generated password

FWIW ~ https://status.norton.com/ ~ I C Sep 7, 2022, 08:51 PM...at this time.

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Re: Password Manager - history of newly generated password

Hi All,

Apologies for the outburst of my frustration, it was my browser and location setting. I managed to figure it out. Chrome is useless though, no links are working. Edge does the job. 

I really wanted the Support to forward my request to add that stupid feature to the Password Manager. 

Thanks again everyone,

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