I have tried installing Norton Family on my new laptop (setting up as a "child") but afterwards I can no longer access the internet. Strangely, the Norton Family browser extension didn't automatically install, and I had to do this manually.
Once installed, I can't then uninstall the product - the window just says "Initialising" but does nothing, I suspect because it needs an internet connection.
I think the problem is to do with my Antivirus/firewall, as disabling this seems to cause the internet to work again (although not always!).
Has anyone else experienced these issues?
My antivirus/firewall is ESET Internet Security, which was installed by my IT Consultant.