above message is live (active, blue circle moves) continually since about 10 days ago. I also can't close NL360 from Task Manager or any other way. The Smart Scan and Liveupdate links are inaccessible BUT I can do both from the taskbar menu when I right click on the NL icon. I have restarted the computer a few times, no change.
I tried to reach the CHAT support from the web multiple times but none of the links on that page respond either (related? unrelated? idk). Using latest version of Chrome on a WIN device.
Anyway, this is draining resources und, I would think, affecting security.
Any help/solution would be appreciated.