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Firefox Browser and the Norton Password Manager/Identity Safe

投稿日: 2022-11-29 | 17:27 · 返信 2 · · 翻訳:

Suddenly this afternoon (11/29/2022) Norton Password Manager/Identity Safe keeps crashing on the Firefox Browser (ver: 107.0.1 (64-bit)) on my Windows 10 Pro (64) PC. Whenever I attempt to sign out and then sign back in on the Norton Website I get a SEC_ERROR_OCSP_TRY_SERVER_LATER error page. Researching the world wide wait leads me to believe this is most likely caused by some kind of certificate error that Firefox believes exists on the Norton's servers.

I found this on Mozilla's help site, https://support.mozilla.org/en-US/questions/1120024 "How to troubleshoot secure connection failed due to Error code: SEC_ERROR_OCSP_TRY_SERVER_LATER" and followed the instructions to disable the "security.ssl.enable_ocsp_stapling" in Firefox and the Norton Servers then respond normally.

Is Norton aware of this issue and they are working on it, or is this just one of Mozilla's excessive security functions gone awry?  

 

ラベル: Firefox, Logins, Website Blocked, Windows 10, Sign in, Norton Identity Safe

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Re: Firefox Browser and the Norton Password Manager/Identity Safe

投稿日: 2022-11-29 | 17:41 · 編集日: 2022-11-29 | 17:56 · パーマリンク

sewing1243:

Suddenly this afternoon (11/29/2022) Norton Password Manager/Identity Safe keeps crashing on the Firefox Browser (ver: 107.0.1 (64-bit)) [...] Whenever I attempt to sign out and then sign back in on the Norton Website

Lock Vault -> Sign Out -> Sign In -> Unlock Vault...at NPM 8.0.0.27 extension...and at NPM website https://my.norton.com/extspa/passwordmanager...okay, for me.  Firefox 107.0.1

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Re: Firefox Browser and the Norton Password Manager/Identity Safe

投稿日: 2022-11-30 | 07:52 · パーマリンク

Whatever was happening apparently "magically" fixed itself. I restored the settings in Firefox back to what they were and everything started working again. 

Possibly Norton had a temporary Server issue that they fixed. 

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