Data Protector keeps blocking executable even though it is listed on exclusion list

Hi,

I have an executable that is triggered by an SVN source code client on updating the working copy, a so-called hook script, implemented as executable (.exe) rather than a true script. The hook is triggered each time the working copy shall be updated. The hook's job is to set some file's time stamp to the original time stamp when the file initially got added to the repository, i.e. the executable modifies some file's time stamps.

Norton 360 Data Protector detects this as "suspicious process has tried to modify the attributes of a Data Protecter protected file" (translated from German) and blocks the hook's executable. So far so good. I then added the executable to the exclusion list [Antivirus > Data Protector > Excluded Processes]. Still good.

But then, even after having restarted the system, Norton360 Data Protector still blocks the hook's executable. I think this is a bug in Data Protector.

The only way to circumvent this is to disable all file extensions for Data Protector [Antivirus > Data Protector > File Types].

Attachments:

• [Data Protector blocks executable even though that is on exclusion list.png] shows subsequent blockings. The screenhot clrealy shows that Norton "knows" the process is on the exclusion list, indicated by [Aus Ausnahmen entfernen] = [Remove from exclusions].
• [Data Protector exclusion list.png] shows that the process in question indeed is listed.

Please fix ASAP, or let me know how to work around this issue.

Norton 360 22.22.11.12 on Windows 10 21H2.

Thanks,
Matthias