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Auto renewal,cancellation and refund

Hi, I was automatically billed but was planning to cancel my subscription. I would like to cancel and asked for refund.

Tried to contact customer service but none of it worked.

Can anyone help please

ラベル: Auto Renewal, Refund

返信

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Re: Auto renewal,cancellation and refund

Norton Community does not have access to your Norton account, subscription details nor payment method.  


Please visit the Cancellation & Refund Request page.

Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN


Please Contact Norton Support regarding your subscription/refund. 

Twitter Norton Support
https://twitter.com/NortonSupport

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Re: Auto renewal,cancellation and refund

FWIW ~ as test: Chat Support (from my location) from Edge


Please clear browser cookies n' cache.
Maybe, try another browser. 
Please turn off VPN.
Please Sign In your Norton account.
Please allow all Norton pages content.
Please allow all Norton cookies/ads/scripts/frames/trackers/beacons.
Please allow all Norton pages content that may be blocked by browser extension/s or built-in browser protection/s. 

  • In Chat dialog click "Manage my account" -> click "Something else" -> type "Live Agent"

What's your geo-location/country?  Are you United States?
Maybe, I can post Norton Support phone number, if you want. 


  • Please confirm Windows Fast Startup is off. W10 [here] W11 [here]

~ my reason for prompting > allow all Norton pages content:

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Re: Auto renewal,cancellation and refund

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