lost activation information

Hello!

I am quite frustrated due to my on & off internet services, I do not recall getting any info for my Norton product I bought back on 10/25/2022 for $398.00. I had just purchased a new laptop and paid for Norton 360? I am having a horrible time finding anything on it except my bank statement. I did live remotely most of the year and so had problems getting service. I have service now, my subscription is probably still somewhere until October of 2023. I have not used any of it.  i cant seem to get through to talk to somebody to help, and am not happy bout paying 398.00 for nothing.

 I would sincerely appreciate help with this situation! I understand that I should have saved info, thought did, and need help.  I very much would like to use the Norton product I paid for!  Thank you, and I hope to get some communication soon.