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I have Symantec VIP Access on my iPhone - Please Help - What is the limit of the number of online services that I can register with it to use Two Factor Authentication? I have contacted technical support several times on the phone and was told that I should post this question Online.
投稿日: 2023-06-10 | 09:59 · 編集日: 2023-06-10 | 10:02 · パーマリンク
How many services are you wanting to use the app for?
As VIP Access app is a Symantec product you need to look for answers in the Broadcom website, as they purchased the Symantec side of the business some time ago. Start with this search result for VIP Access. https://www.broadcom.com/site-search?q=symantec%20vip%20access
You could also search the Broadcom Community Forums at https://community.broadcom.com/home
投稿日: 2023-06-12 | 06:33 · パーマリンク
All: Broadcom whom is now the owner of Symantec has discontinued this app and its services. Please review:
https://knowledge.broadcom.com/external/article/207709/symantec-vip-acce....
SA
投稿日: 2023-06-12 | 09:37 · 編集日: 2023-06-12 | 09:44 · パーマリンク
SoulAsylum:All: Broadcom whom is now the owner of Symantec has discontinued this app and its services. Please review:
https://knowledge.broadcom.com/external/article/207709/symantec-vip-acce....
SA
Thanks for this @SoulAsylum
So a word of caution. If you still have VIP Access app installed on your mobile device, DO NOT UNINSTALL for any reason. You will not be able to reinstall. I still have and use the app all the time, so it does still work for existing installs.
EDIT
An interesting observation. When I check for the VIP Access in the Apple App Store app, it shows the latest version update issued 3 weeks ago???????
投稿日: 2023-06-12 | 19:49 · パーマリンク
Interesting!! Likewise...its still on the Google Play website as well.
https://play.google.com/store/search?q=Symantec%20VIP%20Access%20Manager...
SA
投稿日: 2023-06-12 | 20:58 · パーマリンク
To Clarify – the question was in reference to Symantec “VIP Access” which I downloaded from the Apple Store to an iPhone and not “Symantec VIP Manager”) - VIP Manager was a centralized site for managing VIP credentials for your users.
投稿日: 2023-06-13 | 06:36 · パーマリンク
That explains the VIP Access app still being available. I guess I glossed over the link about the VIP Manager.
The fact still remains that it is a Symantec/Broadcom product and you will have to try to get the answer to your question from their support communities.
But out of curiosity, you did not answer my question about how many services you are looking to use with the app?
投稿日: 2023-06-13 | 07:27 · 編集日: 2023-06-13 | 07:28 · パーマリンク
The app is available for Android at least. Google protect also shows a "No info" banner which is totally odd. As shown before the initial release was more than 13 years ago.
Supported website are listed here: https://vip.symantec.com/#searchwebsite
*Scroll down and click the "Supported sites" radio button for the listing.
SA
投稿日: 2023-06-13 | 07:56 · パーマリンク
The supported sites are ones that will work from the main VIP Access app page. You can still add 'unsupported' sites by tapping on the + sign and scanning a QR code from the site that supports 2FA. That is how I am using the app now.
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