このフォーラムスレッドには解決策が必要です。
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Error 32030 when attempting to log in and access LifeLock

投稿日: 2023-07-05 | 15:12 · 返信 4 · · 翻訳:

Hi team,

I've been holding with Norton technical support and the subscription department for about two hours now, but nobody can resolve my issue.  I am receiving error 32030 when attempting to log in and access my LifeLock features.  I have purchased a one year subscription to the program and it is showing active when I look at the subscriptions.  However, when I try to access any features, I receive the below.  Can you please assist?

Your subscription to LifeLock has been cancelled and your account no longer has access to ITPS features. To re-enroll, click here to visit our product page.

Error: 32030

Thank you for any help.

返信

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Re: Error 32030 when attempting to log in and access LifeLock

投稿日: 2023-07-05 | 15:18 · パーマリンク

Adding subscription confirmation and error message to thread.

ファイルの添付: 
PDF icon Error number and message
PDF icon Subscription confirmation
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Re: Error 32030 when attempting to log in and access LifeLock

投稿日: 2023-07-05 | 15:42 · 編集日: 2023-07-05 | 15:45 · パーマリンク

Hello SAW. Are you seeing this error when trying to access your LifeLock Account? They are two separate login's for Lifelock and Norton accounts. Just trying to clarify. 

Edited:

https://login.norton.com/sso/embedded/update

SA

MS Certified Professional : Windows 11 Home/Pro 22H2 x 64 build 22621.2715 / Windows 10 Pro x 64 version 22H2 / build 19045.3693 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions
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Re: Error 32030 when attempting to log in and access LifeLock

投稿日: 2023-07-05 | 18:46 · パーマリンク

Hi SA, It's for the Lifelock account. Best, SAW
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Re: Error 32030 when attempting to log in and access LifeLock

投稿日: 2023-07-05 | 19:01 · 編集日: 2023-07-05 | 19:02 · パーマリンク

If not already doing so try logging in here, make sure your VPN is not active. When you click log in you should be presented with a Norton and separate Lifelock login.

https://www.nortonlifelock.com/us/en/

SA

MS Certified Professional : Windows 11 Home/Pro 22H2 x 64 build 22621.2715 / Windows 10 Pro x 64 version 22H2 / build 19045.3693 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions

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