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What happened to Dark Web Monitoring? It is gone

I used to see the Dark Web Monitoring in the panel and now it is not there. Where did this go?

Please add that back to the main panel. Thanks.

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Re: What happened to Dark Web Monitoring? It is gone

Are you signed into your Norton Account from inside the 360 app? 

Have you run LiveUpdate manually a few times, restarting as necessary, until no updates are available? Then restart again. Restarting, not shutdown and startup again if you have Windows Fast Startup feature enabled.   If you use Windows 8/8.1 or 10 or 11, there can be an issue with the Windows Fast Startup feature.. See more information here.

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Re: What happened to Dark Web Monitoring? It is gone

Are you signed into your Norton Account from inside the 360 app? 

It is the same as it always was. I double click the icon and that dashboard opens.  It is now visible. Just mustve been a glitch again.

This happened in the past and it was missing for a day or so, then back. I had called about it and the Norton support person said i dont have it with my subscription, but we do have the basic web monitoring. I spent time trying to explain that I had it and always see it, but he kept saying i dont have it. He was incorrect and wasted my time. Anyway, just a glitch here. Annoying but no big deal.

Have you run LiveUpdate manually a few times, restarting as necessary, until no updates are available? Then restart again. Restarting, not shutdown and startup again if you have Windows Fast Startup feature enabled. 

I run LiveUpdate it all the time and restart almost every time i use my pc.   Just a glitch in this program. Nuisance, but doesnt happen often.  This was not due to user behavior.

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