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Installed Norton Utilities and now PC puts itself to sleep

投稿日: 2023-07-10 | 02:01 · 返信 4 · · 翻訳:

My PC was working fine but I thought that I would try the free trial of Utilities. I installed it and it cleaned up what it said needed cleaning up but then the PC started to go into a "deep sleep" when left unattended. When I say "deep sleep" I mean that it switches off but when you switch it back on everything opens back up as you left it.

I checked the PC power settings and everything was set as normal. I tried uninstalling Utilities but that didn't fix anything.

Any Ideas? Many Thanks

ラベル: Device Management, Microsoft Edge, Windows 11

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Re: Installed Norton Utilities and now PC puts itself to sleep

投稿日: 2023-07-10 | 04:35 · パーマリンク

Have you set settings as NEVER in both case?

Win 11 Pro version 23H2, |Certified Windows PC Troubleshooter|
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Re: Installed Norton Utilities and now PC puts itself to sleep

投稿日: 2023-07-10 | 04:44 · 編集日: 2023-07-10 | 04:45 · パーマリンク

GoTo Control Panel select Power Options:

Click on:

Click on:

Kindly check these settings:

Win 11 Pro version 23H2, |Certified Windows PC Troubleshooter|
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Re: Installed Norton Utilities and now PC puts itself to sleep

投稿日: 2023-07-10 | 23:18 · パーマリンク

Thanks. Changing those advanced settings has resolved the issue.

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Re: Installed Norton Utilities and now PC puts itself to sleep

投稿日: 2023-07-11 | 00:24 · パーマリンク

Glad that above information helped you.

Win 11 Pro version 23H2, |Certified Windows PC Troubleshooter|

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