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Hi, every once a while I discovered that Norton Family was turned off on my kid's pad. She's too young to do this on purpose. However it's still annoying because I had to find it out in a few days, or get notified by Norton email: "No actions in a week". Is there a way to prevent this from happening?
投稿日: 2023-07-31 | 04:18 · パーマリンク
Hi @Yun+,
Thank you for reaching out to the Norton Family forum.
We observed that you are using a older version of the mobile app in the device which was used to update settings. Could you download latest version of the app from playstore to benefit from latest features.
I have sent you a private message regarding "Norton Family" being turned off. Could you have a look.
Regards,
Norton Family Team
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