Norton let me download Utilites Premium to my laptop as one of my allowed licenses but only half of it works. Unwanted and unnecessary start-up programs, CPU and RAM optimized in real time all say re-activate to repair. It says Norton Utilities Premium at the top but if I go to my account at Norton and copy the activaton key for this program, there is nowhere to enter it nor am I prompted to enter it. So it half works no matter how many times I try download it or re-activte it. Is this one of those uninstall/reinstall moments?