Subject: Frustrated User: Norton 360's Continuous Nagware Forces Me to Say Goodbye!
Hey Norton 360 Team,
I'm taking a moment to express my extreme disappointment with your software. I've been a loyal customer for years, and I never thought I'd see the day when Norton would stoop to using spamming nagware tactics. But here we are!
It's bad enough that I have to deal with enough unsolicited marketing garbage in my inbox, but now I have to endure it from my own security software? Really? I am utterly fed up with the incessant pop-ups and notifications that keep reminding me about your "special offers."
I don't want your special offers. I don't need them, and I didn't sign up for them when I initially purchased Norton 360. The audacity of forcing these intrusive messages onto users is absolutely mind-boggling. Do you really think that by bombarding me with constant reminders, I'll suddenly change my mind and opt for your so-called deals? Newsflash: It's having the opposite effect.
And what's worse is that your "Don't show me this again" button is an absolute joke. Clicking that button seems to be nothing more than an exercise in futility. It's as if it's there purely for the sake of irony. Is this some kind of sick joke? Why even bother giving us that option if it's utterly useless?
Norton, you used to be synonymous with quality and trust. I remember the days when your software simply did its job – protecting my computer without getting in my way or bombarding me with irrelevant advertisements. Now, it seems like your priority has shifted from security to shoving marketing garbage down my throat.
I'm done. I'm seriously considering switching to a different security software because I refuse to support a company that thinks it's okay to treat its customers like walking billboards. I shouldn't have to go through the hassle of turning off an option that I never even opted into. This whole experience has left a sour taste in my mouth, and I can't help but wonder if your focus has shifted from providing top-notch security to pushing deals.
Norton, you've lost a customer who has been with you through thick and thin. If you want to salvage your reputation and regain the trust of your users, I suggest you take a hard look at your nagware practices and reconsider your priorities.
Goodbye, Norton 360. It's been real – and not in a good way.