The Norton Family Parental Control app on my phone is not allowing me to log in as a parent. I have to choose a child to monitor on my phone. I have restarted it, and uninstalled the app. After the second time repeating this, it is allowing me to sign in as a parent on the account. This happens about every 1-2 months. How can I get it to stop doing this?
I tried the customer service chat. The person I was chatting with could not help. They told me to use the website instead.