このフォーラムスレッドには解決策が必要です。
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Trying to chat with an agent and the system doesn't let me

I've logged into my account and tried multiple times to initiate a chat with an agent but when I click on chat now, it brings me right back to the form to fill out! How do I get in contact with Norton to get the help I need? Right now, I have no way to contact them

Reason I want to contact them is to install free 60 day trial for Norton Utilities Ultimate (I get an error message for that too)