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Utilities premium dashboard analysis won't complete

When I start up Utilities Premium, the dashboard analysis begins and completes all rows quickly, but won't complete the Windows Junk Files analysis.  I even let it run for several hours and it didn't progress beyond 92%.  Now it's stuck at 45%.  This happened earlier this year (I can't remember if it was the Windows Junk Files or the Internet Junk Files row that time), and after several months it started working again for a couple of months, and now hangs up again.  If I switch to the Toolbox, I get the same hangup.

Thanks!

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Re: Utilities premium dashboard analysis won't complete

Remember you got Premium and you cant get that version more now it is norton Utilities ultimate so they dont just fix you problem upgrate to ultimate and ther is Support on it agian tray skip it see if it help maybe reinstall also work that just some tips and maybe when you remove it tray do it on a program like norton Utilities ultimate tray in 1 day so ther is nothing left on you computer of the program like norton Utilities ultimate advance unistalle that remove all not like in windows wher ther is file left avg tune-up can that it got a advance unistalle and you can try it in 7 days just remember to remove ore you has to Pay for it

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