We have a legacy piece of software being used at home by volunteers for a charity, mostly these tend to be older with little tech expertise. This software writes to a text file which we have tried in numerous locations, including the user Documents folder and their Desktop. For some reason Norton keeps blocking access to this file and the software fails with a Path/File Access Error when it tries to open the file for writing. Many of the users have no idea how to add the folder, the file or the software onto Norton's exclusion list (which isn't a simple or obvious task). I wish there were an easier way, such as a prompt whether to allow the access, but there isn't. Failing that, is there a way to stop it happening? Maybe locate the file someplace where the access won't fail?