For the last five days my Status window is showing Security, Backup and Performance all as "Fixing". There seems to be nothing i can do to see just what process is running or, if some sort of "Fixing" is actually taking place, how far Norton has got in doing whatever it is that it is doing. This took place after I did a so-called "Smart" scan and received the usual welter of marketing ploys to pay extra for different tools to do what Norton always normally did in the past. (No deal) Day after day goes by and this does not change. What can I expect now? ~Is this "Fixing" status my new "Normal" or will it ever end? Am I open to attack until "Fixing" turns to "Protected"? My computer is turned off after each session so i don't know if i am supposed to leave it on and connected to the internet until Norton has finished this mysterious "process"? Anyone have any advice that doesn't require an IT Degree?