このフォーラムスレッドには解決策が必要です。
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Cancel and refund - not aware if auto renewal

Cancel and refund

返信

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Re: Cancel and refund - not aware if auto renewal

Users may message Facebook/Norton, Xtwitter/Norton for cancellation and refund.
Users may submit Cancellation & Refund Request online. 
Users may generate a Norton Chat session or call Norton support, as well, through Norton Official Support website 'support.norton.com'

Norton Community does not have access to your Norton account, subscription nor payment details. 

Norton annual and monthly subscription refunds
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN

Request a refund for an annual renewal fee
https://support.norton.com/sp/en/us/home/current/solutions/v58152553


Cancellation & Refund Request online 
https://support.norton.com/sp/en/us/home/current/autorenew

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Re: Cancel and refund - not aware if auto renewal

Norton Community does not have access to your Norton account, subscription nor payment details. 

Do you want to stop your Norton subscription from automatically renewing?

=> Please review your Norton account to manage licenses/subscriptions
https://my.norton.com/extspa/account/subscriptions

=> Please review your Norton account to confirm ... automatic renewal is off ... and no billing information. 

MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with automatic renewal off.  


BILLING INFORMATION reports:  There is no billing profile saved in your account...with no billing information.

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Re: Cancel and refund - not aware if auto renewal

Norton Official Support is via Chat or Phone.  No Email support. 


Support request generates case number/identity verification code.
Chat Support offers save & print transcript. 


Please review: How To - Contact Norton Official Support


Norton Official Support via social media

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Re: Cancel and refund - not aware if auto renewal

@Yolbee

Please post progress
Thank you

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