• コミュニティ内すべて
    • コミュニティ内すべて
    • フォーラム
    • 提案
    • ブログ
高度

お探しの情報が見つからない場合、 フォーラムで質問してください。

拍手0

renewed installation every time I start computer

Hello Forum users,

I have Norton Safety minder but I'm not yet enjoying its benefits. Every time I start my computer the program wants me to fill in my email adress and password. Than, next window, it asks me to assign a computer to Norton and it has to be a different one each time or it doesn't accept. In the end it says: you have succesfully installated Norton Safety Minder. But it was already installated! Like I install it every day anew.  If I don't do this the paw (?) picture on the right corner has a red cross in it.... and it doesn't seem to work....

What went wrong?

Thanks for your replies, Marlous (The Netherlands)

返信

拍手0

Re: renewed installation every time I start computer

Hi Louzemama,

Could you please let us know your system configuration.

1. Operating System (32bit/64bit) :

2. Norton Safety Minder version:

Thanks,

Ashok

拍手0

Re: renewed installation every time I start computer

  Hello Ashok, Thanks for taking the trouble to anwer.My answer to your questions is:1. Windows XP and my computer is Petium(R) 4 CPU 2.80 GHz 2.81 GHz 1.00 GB of RAMDoes that answer your question? I guess it's old enough.....2. Norton Family version 2.1.0.52Any idea now? Thanks, Marlous
拍手0

Re: renewed installation every time I start computer

Hi Marlous,

Norton Safety Minder(NSM) latest version is 2.2.0.28. Could you please try NSM latest verison.

You can download latest version from :

https://onlinefamily.norton.com/familysafety/loginStart.fs

Please let us know if you are still facing the problem.

Thanks,

Ashok

This thread is closed from further comment. Please visit the forum to start a new thread.