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System restore won't complete

On 1-18-19 my scheduled full scan completed  as usual with 1.3 million items scanned and about 12,000 items skipped. The next day (1-19-19) a suspicious pop up came up and and said it was Norton and I needed to download updates. The address bar was odd an ...
Forum Thread
投稿者:
投稿日:
2019-01-24 | 15:38
コメント:
3
拍手:
0
同意:
0
解決済み

Windows 10 Crashes at Norton Quick Scan after KB4480966 and KB4480979 Updates

I have had four BSODs today and have never had one on this system before (system is about 8 years old). Only changes are that Windows KB4480966 and KB4480979 Updates were installed last night and Norton Live Update completed last night as well. When I che ...
Forum Thread
投稿者:
投稿日:
2019-01-10 | 14:04
コメント:
6
拍手:
0
同意:
0

Where do I even begin

So, I have been a Norton customer for many many many years. Going back to the 1990's, I have purchased your products, renewed subscriptions, and have even highly recommended Norton Antivirus to friends, colleagues, random people I meet, pretty much i ...
Forum Thread
投稿者:
投稿日:
2018-10-28 | 19:41
コメント:
15
拍手:
0
同意:
0
解決済み

Norton right-click context menu missing after windows update

After updating two computers to windows 10 version 1803, Norton is missing from the “ right-click” context menu on one of them. Re-installing Norton did not improve it. It’s basically the same problem as described in this post, but the suggested solution ...
Forum Thread
投稿者:
投稿日:
2018-05-01 | 20:02
コメント:
150
拍手:
7
同意:
23
解決済み

HPSSFUpdater.exe and cryptnet.dll error

Hello, Last weekend when I started my computer and Norton 360 Premier Live Update, the following error message appeared. I pressed OK a few times and then the error message disappeared. Attaches the error message. Translation: HPSSFUpdater.exe- Bad image ...
Forum Thread
投稿者:
投稿日:
2017-09-03 | 08:38
コメント:
4
拍手:
0
同意:
0
解決済み

I think my quick scan didn't work.

Hi, Norton told me it was time for me to scan my computer, using the "Fix in progress". So I did and it usually takes about 5 minutes or so to do the scan, this time it took about 5 seconds, but somehow all the files had been scanned. I did a qu ...
Forum Thread
投稿者:
投稿日:
2017-02-17 | 11:42
コメント:
2
拍手:
0
同意:
0

After running a scan with norton, results in blue screen

Just bought a Norton Licence renovation, and reinstalled the Norton security for my laptop. When I attempt to run the program scan, it ended in a blue screen both times. The blue screen says  "EraserUtilDrv 11511 sys" failed.  Just in case the r ...
Forum Thread
投稿者:
投稿日:
2017-09-13 | 10:17
コメント:
1
拍手:
0
同意:
0

Live Update Question

I turn my 64 bit, Windows 10 computer off at night.  I am running latest version of NIS.  I have Live update and all associated items "ON" but when I boot up the computer in the morning, I am informed that virus scans or updates need to be done. ...
Forum Thread
投稿者:
投稿日:
2017-06-30 | 08:05
コメント:
1
拍手:
0
同意:
0

Automatic Live Update not working

Hello community; I am using Norton Internet Security version 22.9.4.8 (paid), and am concerned that it does NOT update virus definitions automatically, even though I have selected this feature in my NIS preferences. I've seen one user with this same ...
Forum Thread
投稿者:
投稿日:
2017-06-05 | 19:27
コメント:
2
拍手:
0
同意:
0

How to set Norton Security to do scans in the background and not thrash the hard drive?

Sometimes when I sit down to my computer to use it I find that Norton security is thrashing my hard drive, and my PC is unusable for 20-30 minutes until it finishes. The CPU usage isn't that high but the hard drive thrahes from Norton for about 20-30 ...
Forum Thread
投稿者:
投稿日:
2017-06-05 | 00:37
コメント:
2
拍手:
0
同意:
0

22.9.0.68 definitions question

I see that I've updated to 22.9.0.68,  but the definitions are still in C:\Program Files (x86)\Norton Security\NortonData\ 22.7.0.76 \Definitions\SDSDefs  ...    I use a VPN with a client which requires a HostChecker to run, which looks for definitio ...
Forum Thread
投稿者:
投稿日:
2017-02-08 | 12:38
コメント:
6
拍手:
0
同意:
0

Norton 360 Update 22.8.1.14 Problems

I have received the first part (engine only)  of the latest 22.8.1.14 update, which has effectively disabled any access to my existing version of Norton 360 and prevents me from running any scans or running Live Update. It therefore worrying to say the le ...
Forum Thread
投稿者:
投稿日:
2016-12-01 | 09:40
コメント:
10
拍手:
1
同意:
1

Looking for a Management for multiple Computers

Hello, I have a PC, a laptop and a Android smartphone. My wife also has a laptop and a Android smartphone. On all these devices I have Norton Security. It is a mess to manually start the Live Update and the "Full" virus scan on demand. I know th ...
Forum Thread
投稿者:
投稿日:
2016-11-06 | 03:50
コメント:
1
拍手:
0
同意:
0

What causes the occational Live Update failures typically

I have seen this question asked a number of times and it is frustrating to get lame answers: What causes the occasional Live Update failures typically? The log does not mention the real reason a live update fails so I am left wondering why?  It does self ...
Forum Thread
投稿者:
投稿日:
2016-10-17 | 05:25
コメント:
1
拍手:
0
同意:
0

Norton Internet Security window flickers while running task

Hi, I am using Norton Internet Security 22.7.0.76 on Windows 10 Pro. When I run LiveUpdate or perform a scan, the Norton Internet Security window flickers continuously until the task is complete. The task completes fine but the window flickering is annoyi ...
Forum Thread
投稿者:
投稿日:
2016-07-11 | 16:05
コメント:
38
拍手:
0
同意:
1