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Hello Soul

Hello Soul In this case, there was no IP given, just 2 words given which isn't a website. It was the first time these 2 words were posted  in the Alerts. I don't want to post the 2 words for obvious reasons. Those 2 words are not found in Google ...
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投稿者:
投稿日:
2019-04-18 | 21:25
拍手:
0

Hello LiteEnergies

Hello LiteEnergies I can notify the Safe Web Team to re-evaluate your website. Have you placed your Meta Tag in your site near the top of your Home Page in plain text? Please let me know if you have placed your Meta Tag there. I can't check because t ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 20:57
拍手:
0

Hello MetroComms

Hello  MetroComms Welcome to the Norton Community Forum Yes, that would be interfering. The Meta Tag is given to you in the email you should have received from Safe Web when you registered the website. You have to copy/paste that Meta Tag near the top of ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 20:39
拍手:
0

Per the page referenced at

Per the page referenced at 'Is this email from Norton legitimate', yes the questionable message was sent from a valid address (Norton@secure.norton.com) and the links within the message start with https://secure.norton.com; however, like the ori ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 20:06
拍手:
0

Hello peterweb

Hello peterweb I'm not a coder either. I have no clue about how Safe Web does it's analysis. I got the idea from that link I posted above. I was pointing it out to the O/P who is Peter K. There is also more information about Safe Web on the Rela ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 20:05
拍手:
0

Hello

Hello Yes, I asked about Connect Safe back on Monday. Perhaps your ISP runs Neustar? Did you used to use  Norton ConnectSafe before it was discontinued? Neustar isn't used by Symantec as far as I can tell. If you used to use ConnectSafe, then you nee ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 19:48
拍手:
0

Thank you Peterweb and

Thank you Peterweb and SendofJIve for your comments, I will disable the Windows defender scans now (I just tried to do this, but it seems the new install has done it already??..as it is currently off, but was scanning before the new install). I haven' ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 19:43
拍手:
0

Is this email from Norton

Is this email from Norton legitimate? ...
Forum Thread comment
投稿者:
peterweb Guru Mobile Master
投稿日:
2019-04-18 | 19:35
拍手:
0

Forgot to mention: possibly

Forgot to mention: possibly relevant: the message was sent from < Norton@secure.norton.com > ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 19:07
拍手:
0

I received the email. I

I received the email. I logged into my account (not from the email link) and couldn't find a place to OPT out!   I agree, it seems to be "Phishy". ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 18:58
拍手:
0

Yes I have also received this

Yes I have also received this identical message and question its authenticity. ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 18:52
拍手:
0

So yes, if this is the fix

So yes, if this is the fix and I was wrong about the scammers etc, then I must apologise for my paranoia, but in my defence I'm still not 100% sure that this was the reason for my install dissapearing. The only thing that made me think that was when ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 17:00
拍手:
0

Norton security products

Norton security products already utilise a sandbox -  https://us.norton.com/how-we-protect-you/multi-layered-technology And because legitimate programs don’t do these things, Norton software can figure out if a new file is a threat or not simply by lettin ...
Forum Thread comment
投稿者:
Krusty13 Guru
投稿日:
2019-04-18 | 16:54
拍手:
0

While you did this last

While you did this last install by following the instructions, did you enter your product key to activate the new subscription? ...
Forum Thread comment
投稿者:
peterweb Guru Mobile Master
投稿日:
2019-04-18 | 16:50
拍手:
0

You can, and should, disable

You can, and should, disable the Windows Defender scans by opening Windows Defender Security Center, clicking Virus and Threat Detection, clicking Windows Defender Antivirus Options and turning off Periodic Scanning. ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 16:49
拍手:
0

I was going to give you a

I was going to give you a direct link to 22.16 but it downloads 22.17 now.  Unless you have an older installer laying around I don't know how you can revert to the previous version. ...
Forum Thread comment
投稿者:
Krusty13 Guru
投稿日:
2019-04-18 | 16:45
拍手:
0

Anyone know how many comedians work at MSFT&SYMC?

After 35 years with these guys, you almost can feel the vibe from them in their "code". Not once but more than several times I have been an unwitting actor in their lively hood. Practical Jokes? A mathematician, his equation was circular. I said ...
Forum Thread
投稿者:
投稿日:
2019-04-18 | 16:26
拍手:
0
同意:
0

Hello, Thank you for your

Hello, Thank you for your quick reply. I think I have solved the issue. I bought the download from the Norton site (UK), installed it and everything seemed to work fine originally. I was also sent some emails 'thank you for purchasing' and ' ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 15:41
拍手:
1

What link did you use to

What link did you use to contact Norton chat?  Where did you purchase your copy of Norton in February? Did you have another security software, other than Norton, on your computer before installing Norton in February? If so did you fully remove it using th ...
Forum Thread comment
投稿者:
peterweb Guru Mobile Master
投稿日:
2019-04-18 | 15:08
拍手:
0

Additional info....

Additional info.... I miised this, but before he left the chat the second live support advisor asked me if i could see the program in the Control Panel...I cannot. The log-on for the second chat advisor was different from the first, in that it asked to &# ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 14:55
拍手:
0

You could well be right.

You could well be right. Thank you very much for you attention here. Much appreciated. I'll be aware of updates! Anyone else out there want a challenge!? ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 14:49
拍手:
0

Hacked Norton Scam??

Hello everyone, I bought a Norton package online on 18th Feb this year, and everything seemed well. I was planning on doing more financial transactions online and wanted to be safe. Two weeks ago I noticed I was getting notifications from Windows defender ...
Forum Thread
投稿者:
投稿日:
2019-04-18 | 14:47
コメント:
7
拍手:
0
同意:
0

What device are you using?

What device are you using? Android or iOS? Are you referring to Norton Password Manager? That is the app you want to install. Once you enter your username and password, did you try to open your vault using the vault password? ...
Forum Thread comment
投稿者:
peterweb Guru Mobile Master
投稿日:
2019-04-18 | 14:40
拍手:
0

The only other thing I can

The only other thing I can think of now, is that there was an update to NPM for an unrelated issue. Given that support for your device is not a given, it is possible that this update messed up how this feature used to work for you. All you can do for now, ...
Forum Thread comment
投稿者:
peterweb Guru Mobile Master
投稿日:
2019-04-18 | 14:32
拍手:
0

I DID have kids parental on,

I DID have kids parental on, but not for the rest of the world. And yes, I’m on 282, I know prior had some of those challenges. I just turned off the kids parental too, they are not used anyway! We’ll see! ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 14:18
拍手:
0

molly57:

molly57: My DNS server is 199.85.126.10 199.85.126.10 = Norton ConnectSafe policy A Symantec retires Norton ConnectSafe (DNS) on November 15, 2018 Computer uses who use Symantec's NortonConnectSafe public DNS service need to switch to another service ...
Forum Thread comment
投稿者:
bjm_ Guru
投稿日:
2019-04-18 | 14:13
拍手:
0

Both touch and PIN work to

Both touch and PIN work to login to the vault. (Once logged in to the Norton account- which is by email / password only) ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 13:55
拍手:
0

I have flushed out my DNS

I have flushed out my DNS cache as you advised.  ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 13:52
拍手:
0

My DNS server is 199.85.126

My DNS server is 199.85.126.10 ...
Forum Thread comment
投稿者:
投稿日:
2019-04-18 | 13:48
拍手:
0

Does the Touch ID work to log

Does the Touch ID work to log you into your vault on your phone? If not, try resetting your PIN, and then try the Touch ID again. ...
Forum Thread comment
投稿者:
peterweb Guru Mobile Master
投稿日:
2019-04-18 | 13:42
拍手:
0