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davepmiddleton

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  • After the Spring Update of Windows 10 Pro 64-bit, the Norton Internet Security context menus have disappeared. I used the Remove and Re-Install tool and did a complete re-installation, but the co...
  • 2017-01-15 | 04:58 Commented on NIS v 22.8.1.14 crash in SYMHTML.DLL
    Thanks for the replies. I suppose it was a freak incident as it hasn't happened again. I do have an Nvida card, so it may be related to a driver issue, instead. With Windows 10, this will be a h...
  • 2017-01-08 | 06:51 Commented on NIS v 22.8.1.14 crash in SYMHTML.DLL
    Thanks for the replies. I am aware this was supposed to be an old problem. Moreover, I also performed a clean install using the Norton Removal Tool, so I was not expecting to see it back again in...
  • 2017-01-06 | 07:45 Created a new Forum Thread: NIS v 22.8.1.14 crash in SYMHTML.DLL
    Today, did a clean, fresh install of Norton Internet Security version 22.8.1.14 on a Windows 10 Pro 64-bit (OS Build 14393.576). Just in one day I had 3 NIS.exe crashes related to faulting module...
  • 2016-06-17 | 00:53 Commented on NSBU 22.6.0.142 - APPCRASH - SYMHTML.DLL
    Yes, you are right. I really had to look at the announcement to find out in just one little line: "[Update on 16-June-2016: The 22.7 product update has been pulled back from the Live Update serve...
  • 2016-06-15 | 05:26 Commented on NSBU 22.6.0.142 - APPCRASH - SYMHTML.DLL
    Solved in version 22.7.0.75 :)
  • 2016-03-21 | 16:21 Commented on NSBU 22.6.0.142 - APPCRASH - SYMHTML.DLL
    Same problem here on a Windows 10 Pro built 10586.164, 64-bits using Norton Internet Security 22.6.0.142. NIS crashes when going to the Performance tab into the Graphs. Whenever you hover over so...
  • Thanks Prasad and the Norton Community for the quick response. That was an effective and quick handling of the false positive report. I will place the Norton response in the Lightworks forum a...
  • Thanks, I searched the lwks.com forum before, and found the one post too, but the search did not show the site admin response you refer to, so that was helpful.   I assume the uninstall the safe ...
  • Just found the message above in the Forum and sumitted the suspected false positive to https://submit.symantec.com/false_positive/ Cheers, Dave