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prasanna_a

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  • Hi @Unhappy user, Sorry about the issue you are facing/faced. I see your last post marked as "accepted solution" , so is your issue actually solved? If you still have any issue in logging into yo...
  • Hi, Identity safe will continue to exist and its a part of NIS/N360/NAV/NS/NSB products. When you ask about the data - if you are using the Online identity safe vault, you need worry about data l...
  • Hello @yank @cooperator, The update mentioned is just for the toolbar part alone(for the browsers addons)and not for the product as the whole. That is the reason you are not seeing the version nu...
  • Hi cooperator, First up - thanks for the brilliant write up about the issue you are facing/faced(), you have very clearly stated your problem with good amount of information. Regarding the behav...
  • 2015-04-07 | 00:07 Commented on Norton Toolbar Separator Issue on IE and Firefox
    Hi Tadpole, We tried reproducing your issue in-house but it was not reproducible at our side, so we are not able to provide exact work-around for solving out your issue, sorry about that. Few mor...
  • 2015-04-06 | 00:36 Commented on Norton Toolbar Separator Issue on IE and Firefox
    Hi Tadpole, Two things to try here: Launch IE, right click on the menu bar area and check if the "Lock the toolbars" option is enabled.If yes, then try to uncheck that option and try to drag/dro...
  • 2015-03-13 | 02:26 Commented on IdentitySafe Get Confused
    Hi Bruce, Thanks for looping me into this thread. Hi Bill, Thanks for providing us with the details, i have sent you a private message(PM), please have a look. Regards, Prasanna
  • Hi jsorejgs, Not to get you wrong -  what is the problem you are trying to solve by adding same user name for both the URLs? If that's for IDSafe auto-fill, you need not add a new login for that ...
  • Hi, Thanks for reporting this issue, we are already aware of this issue and we are working on a fix for this. Its not specific to twit.tv and we are seeing this with similar other sites as well. ...
  • 2014-10-20 | 10:01 Commented on Chrome toolbar not working properly
    Hi, In order to receive the search box enablement popup, you have to open few more web pages using Chrome browser and you would see a compliance popup appearing to enable toolbar. If that doesn'...