I have 360 V5 running on XP. Just tried an update and get the following message: Norton 2011 Virus Definitions failed to complete.
I notice there is a fix for Windows 7, does this work on XP?
Thanks for your help
first check for the definitions update!
Start Norton 360.
Under PC Security, check for the time next to Definition Updates.
If the time is less than one day, then wait for 24 hours and then run LiveUpdate again. Else, perform the following steps.
Go to the following link
Click the first file in the list under Filename. The file name starts with the year and ends with v5i32.exe. i.e. 20110526-034-v5i32.exe
Save the file to the desktop and run it.
this works for win 7, vista & xp!
Thanks very much for the info.
anytime, kingscliff! :)
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 14 users online.