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Norton Annual Renewal charged to my account?
I've just seen my bank statement and was shocked to see that £64.99 has been taken out of my account by Norton Anti-Virus.
I was never asked permission or warned that this was going to happen, I haven't received any emails from Norton either. And I certainly never signed up for this 'Norton Annual Renewal'. It's even been renewed 17 days before my last Norton Antivirus was due to run out.I've tried calling customer support but can't get through, I don't even think it's the correct number and emailing doesn't seem to be of any use.In the past I've either renewed by buying the Norton Disks or renewed on line. I've always been notified in the past that my years subscrition is running out, however this time I haven't been given any notifications that £64.99 will be automatically taken out of my account.
How do I get my money back? And cancel this subscription that I don't even want?Btw, please don't direct me to those chat links as my computer doesn't allow them to run. I'd like a working telephone number that I can actually get through on.Thanks