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Kudos0

Norton Ghost15: What is SRP?

Hello,

I am new to this forum.  Just purchased a Ghost 15.  I saw Brian K's "Ghost 15 options for recovery" dated 04-02-2010, which posts details on recovery options using Ghost 15.  Listed options depend on whether SRP is present or not, but what is this acronym?

Thanks in advance for your help.

Replies

Kudos0

Re: Norton Ghost15: What is SRP?

tavie888,

SRP stands for System Reserved Partition,

I don't use drives with the SRP so I can't comment onit really.

Edit, before you start doing any messing arround backup up your computer onto an external drive in case you mess up.

Deric

Kudos1 Stats

Re: Norton Ghost15: What is SRP?

tavie888,

It is the System Reserved Partition which contains the booting files and is the Active partition. It is not present in all Win7 installs. Can you post a screenshot of Disk Management and we'll let you know where you stand. Right click Computer, Manage, Disk Management.

http://community.norton.com/t5/Forum-Feedback/Forum-Tip-How-to-post-screenshots-in-the-forum/td-p/254415

Kudos0

Re: Norton Ghost15: What is SRP?

Hello Brian,

I gather this is the same 100 MB System Reserved partition that is installed with Windows 7.

I am going to clone a Windows XP hard drive to a larger one so I guess I won't need to worry about whether "SRP" is present or not?

Kudos0

Re: Norton Ghost15: What is SRP?

That's correct. WinXP doesn't have a SRP.

Before you clone your WinXP can you tell us how you plan to prepare the new HD? There are a few traps.

Kudos0

Re: Norton Ghost15: What is SRP?

Hello Brian,

1. Connect new HD to external USB storage container and format it to NTFS

2. Run CHKDSK, diskclean and defrag on the source disk

What else, before I run "Back up my PC"?

Kudos0

Re: Norton Ghost15: What is SRP?

A few other questions...

Desktop or laptop?

Are you planning to use Ghost Copy Drive or Image/Restore?

What are the HD sizes?

Can you post a screenshot of Disk Management? It will help stop me from continuing to ask questions about your partitions etc.

Kudos0

Re: Norton Ghost15: What is SRP?

Hello Brian,

It's my grandma's friend's XP Home desktop with 512 MB RAM and a 9 GB IDE Fujitsu HD.  I want to clone the existing HD to a 40 GB IDE Western Digital disk.  I want to use Image/Restore method because a few years ago I used Ghost to upgrade my laptop hard disk.  Should be relatively easy but I am going to read the manual a few times, as well as referring to advices from you and colleagues in this forum, just to make sure the process works.

Here's the screen shot of her Disk Management window:

Kudos0

Re: Norton Ghost15: What is SRP?

Although you can see the screenshot, we can't until it is approved.

Standby.

Kudos0

Re: Norton Ghost15: What is SRP?

Got it now. Is the K: drive internal or external?

I can't see a drive letter for your CD drive. I guess it's lower down.

Kudos0

Re: Norton Ghost15: What is SRP?

Hello Brian,

The K: drive is external.  When I am done with backing up and restoring, I will install it in the PC to replace the existing drive so it will become internal.  I am using an external Nextstar USB-to-IDE/SATA adapter to facilitate disk copying, file transfer, etc. and since it has many connectors for hard disks and compact flash drives, the drive lettering jumps to K: and so on so forth.  The CD drive is D:

Kudos0

Re: Norton Ghost15: What is SRP?

tavie888,

I'm confused. You plan to create an image of WinXP on the 40 GB drive. Then you will install the 40 GB drive internally? But that won't work to give you a bootable OS. Do I misunderstand your plan?

Or do you mean Copy Drive rather than Image/Restore?

Kudos0

Re: Norton Ghost15: What is SRP?

When I tried the "copy drive" using the IDE adaptor it wouldn't boot up, so I had to hook the target drive on the motherboard with only the source drive connected.

Only then was I able to "Clone" the target drive (a Drive to Drive copy).

Deric

Kudos0

Re: Norton Ghost15: What is SRP?

Hello Brian,

I meant Image/Restore because:

1.  You said in one of the posts that "Copy Drive" only copies partitions rather than the whole drives;

2. My memory may fail but some years ago I was using Norton Ghost 12 to back up my laptop hard disk onto a larger disk, then installed the new disk in the laptop.  When I rebooted the laptop and pointed to the saved image I was able to recover my computer.  This is all I can remember now, and this could be wrong.  I am looking for the old notes I wrote after that exercise.  In any case, I will be reading Ghost 15 manual as well as the 08-14-2011 post from DStain, entitled "Using Norton Ghost 15 to restore to a new hard drive".

Kudos0

Re: Norton Ghost15: What is SRP?

Deric,

How did you connect the source drive?  Did you connect it as the slave drive to the motherboard (target drive as master), or did you connect it to the external USB drive?

Thanks in advance for your reply.

Kudos0

Re: Norton Ghost15: What is SRP?

For image/restore you will need 3 HDs. Copy Drive is what you should be considering.

Install the 40 GB HD internally as a slave. From Disk Management delete the partition on the 40 GB HD as you want unallocated space. Run Ghost Copy Drive using these options...

Check source for file system errors
Check destination for file system errors
Resize drive to fill unallocated space
Set drive active (for booting OS)
DON'T SELECT Disable SmartSector copying
DON'T SELECT Ignore bad sectors during copy
Copy MBR
Destination partition type : Primary
Drive letter : None

When it has completed, shutdown the computer. Remove the old HD from the computer. Essential to do this. Setup the 40 GB HD as the master (end IDE cable plug and jumpers). Power on and WinXP will boot.

Kudos0

Re: Norton Ghost15: What is SRP?

Hello Brian,

Thank you for your detailed step-by-step instruction, as I will follow it later.  Just one more thing, I guess I won't need the Ghost disk after removing the original drive and rebooting into the new drive without using Ghost CD.  Could you confirm this for me?  I am requesting this because the lady's computer is so ancient that its Award BIOS does not allow or has no option to boot from CD/DVD drives.

Kudos0

Re: Norton Ghost15: What is SRP?

No, the Ghost CD isn't needed for a Copy Drive.

Kudos0

Re: Norton Ghost15: What is SRP?


tavie888 wrote:

Deric,

How did you connect the source drive?  Did you connect it as the slave drive to the motherboard (target drive as master), or did you connect it to the external USB drive?

Thanks in advance for your reply.


I left the source drive as the master and the target drive as the slave.

There are two IDE channels and I used the primary channel for the copy drive and the optical drive on the secondary channel.

In this exercise though I was using Ghost 2003
The target drive must be prepared fist to create the unallocated space as you are now well aware.

Deric

Kudos0

Re: Norton Ghost15: What is SRP?

Hello Brian,

"Copy Drive" was "successful".  Followed your instructions to a tee.  However, when I rebooted the new drive, Windows XP boots at first and a bunch of small quares were moving from left to right on screen.  Then all I see is a static Windows XP screen, i.e. two narrow blue bands on top and bottom, and a large part with "Windows XP" in the middle.

I urgently need help! Since the old lady seems to have lost her Windows XP installation disk, how can I do a repair installation of Windows?  I am lost! Don't know what to do next!

Kudos0

Re: Norton Ghost15: What is SRP?

Hello again,

I should add that just before filling out the boxes, the following were greyed out:

Destination partition type: Primary

Drive Letter: K

Kudos0

Re: Norton Ghost15: What is SRP?


tavie888 wrote:
Then all I see is a static Windows XP screen, i.e. two narrow blue bands on top and bottom, and a large part with "Windows XP" in the middle.

Does it say "Windows XP" or is it just the WinXP icon with no text?

Kudos0

Re: Norton Ghost15: What is SRP?

Hi Brian,

It says Windows XP.

Kudos0

Re: Norton Ghost15: What is SRP?

That is a drive letter issue.  It looks like this....

http://i16.photobucket.com/albums/b16/bjkdegree/WinXP_1.jpg

Is that your screen?

Kudos0

Re: Norton Ghost15: What is SRP?

You get that screen if you do either of two things...

1. Copy into a partition with a drive letter rather than into unallocated space.

2. Boot from the new HD without disconnecting the old HD.

Could you have done either?

Kudos0

Re: Norton Ghost15: What is SRP?

Brian,

That's it.  Exactly like my screen.  I understand the drive letter K comes from using the external adapter and drive letter is the source of problem with new drive failing to boot.  I no longer use the adapter but the PC still assigns or remembers this drive letter K.  I tried but failed to download and use the Win98 diskette to zero the new drive.  My next plan is to install "Eraser" in the PC 9GB HD if there's still room after Ghost having been installed previously, install the new drive as slave inside the machine, then use Eraser to zero the new drive.  Afterwards, I will try drive copy again,

Any suggestions?

Kudos0

Re: Norton Ghost15: What is SRP?

Hi,

1. Previously I used the external adapter and formatted the new drive.  No longer use this adapter but the drive letter still sticks when copying drive.

2.  No.  I make sure to remove the old drive from the PC and replace it with the new drive.

Kudos0

Re: Norton Ghost15: What is SRP?


tavie888 wrote:y,
install the new drive as slave inside the machine, then use Eraser to zero the new drive.  Any suggestions?

Did you do Copy Drive with the new HD as the internal slave?

Did you delete all partitions from the new HD prior to using Copy Drive?

Did you choose a drive letter of None?

Kudos0

Re: Norton Ghost15: What is SRP?

When you delete a partition its drive letter is removed from the registry. So if you could see a K: drive somewhere  it suggests the partition hadn't been deleted.

Kudos0

Re: Norton Ghost15: What is SRP?

Hello Brian,

1. 


Brian_K wrote:

tavie888 wrote:y,
install the new drive as slave inside the machine, then use Eraser to zero the new drive.  Any suggestions?

Did you do Copy Drive with the new HD as the internal slave?

Did you delete all partitions from the new HD prior to using Copy Drive?

Did you choose a drive letter of None?


1. Yes.

2.  Formatted the new HD in advance, so did not see any partition

3.  Not sure

I will try again.

Kudos0

Re: Norton Ghost15: What is SRP?


tavie888 wrote:

2.  Formatted the new HD in advance, so did not see any partition



That was the problem.  You can't format unless a partition is present. You must delete any partitions on the new HD otherwise you get a drive letter issue.

Kudos0

Re: Norton Ghost15: What is SRP?

Hi Brian,

1.  I used Gparted Live CD to delete the drive or partition in the new disk

2.  Repeat the procedure: copying from drive C: \ to unpartition space (drive letter: NONE)

3.  At 99% completion, I saw  these error messages:

* cannot copy source drive to destination location

* error E7C3000F: device \\?\SymantecSnapshot0 cannot read 8296 sectors starting at LBA18957352

*error EBAB03F1: request could not be performed because of an I/O error

Any suggestions?

Kudos0

Re: Norton Ghost15: What is SRP?


tavie888 wrote: cannot read 8296 sectors starting at LBA18957352

tavie888,

That sounds nasty. Try the whole process again but this time in Options also select "Ignore bad sectors during copy". Good luck.

Kudos0

Re: Norton Ghost15: What is SRP?

Hi Brian,

This time I chdsk and defrag the source drive, and use Gparted Live CD to delete the destination drive before repeating the procedure.  Also did ignore bad sectors as you suggested.  I had to abort the procedure because somehow the destination drive is not identified; all I saw was copying from source drive to "unallocated area" or something like that.

I went back to My Computer but did not see Windows show the new drive. In the same machine I connect source drive as master and destination drive as slave.

When I rebooted, I kept seeing the BIOS set up screen.  Same problem in my own Windows desktop PC.  Perhaps this is because I have been unplugging /plugging power when switching between my own PC and the lady's XP PC.

Now I cannot boot into either! !! Any suggestions?

Kudos0

Re: Norton Ghost15: What is SRP?


Now I cannot boot into either! !! Any suggestions?


Can you see both HDs in the BIOS?

What errors do you see when trying to boot?

Is it one or two computers that won't boot?

Kudos0

Re: Norton Ghost15: What is SRP?

Hello Brian, I am stuck on BIOS screen on each of the 2 machines; can go through each item, save and exit but still get back the same old BIOS SetUp screen! Please help me get out of this mess! Thank you kindly!
Kudos0

Re: Norton Ghost15: What is SRP?

Try this. Remove the slave drives, check the jumpers on the master HD, reseat the RAM.

Can you see the HD in the BIOS?

Kudos0

Re: Norton Ghost15: What is SRP?


tavie888 wrote:C.  Perhaps this is because I have been unplugging /plugging power when switching between my own PC and the lady's XP PC.


I'm confused. What were you doing with your own PC?

Kudos0

Re: Norton Ghost15: What is SRP?

Hi Brian, I was not doing anything with/to my own PC. I was just pulling out the plug, monitor cable, keyboard and mouse cables so that I can use the XP PC. Normally my own PC shares a 2-port KVM switch with another relative's PC, but I didn't want to touch his PC and I was a bit lazy so I pulled cables off mine. By the way, prior to repeating the cloning procedure I did use Live Update to update the XP box to ghost 15.1 but it only updates to 15.0.xxxx. Don't know why.
Kudos0

Re: Norton Ghost15: What is SRP?

Sounds like you need to clear the CMOS memory and reload the factory defaults in the bios.

If you can't find the jumper just take out the battery and wait a couple of minutes for the "charge" to dissipate and replace the battery.

Deric

Kudos0

Re: Norton Ghost15: What is SRP?

Hello Deric, I was just working on my own PC. I followed the manual of ECS-A780VM-M2 motherboard. Cleared CMOS jumper, waited a few minutes then put the jumper back to normal position. Changed date and time. Loaded default settings. Save and exit. After reboot, I still see the BIOS screen. Also tried booting with only a video card and a stick of RAM. Still see BIOS screen after reboot. All the fans in the power supply, CPU and video card are working. I am at a loss as to what's happening. Any other suggestions?
Kudos0

Re: Norton Ghost15: What is SRP?

Can you boot the Ghost SRD or Windows disc?

Kudos0

Re: Norton Ghost15: What is SRP?

@redk9258, I changed BIOS set up to boot from the CD/DVD drive first. The PC does not boot from Knoppix 6.3 Live CD, but instead show the BIOS Setup Screen again. I am sure it won't boot into Ghost CD or Windows CD. When I turn on the machine or after each reboot, I do not hear any beep code at all. The very first screen says RAM is OK and recognizes various hard disks. The second screen is BIOS setup. No matter what I try I now always get this second screen. The motherboard uses American Megatrend Inc. BIOS. I suspect the motherboard is fried.
Kudos0

Re: Norton Ghost15: What is SRP?

Can you boot from a CD if you unplug the IDE cable from both HDs?

Kudos0

Re: Norton Ghost15: What is SRP?

hi Brian,

I have been talking about my own PC since message #41.  I only have SATA drives.  No, the CD tray ejected KNOPPIX Live CD after I disconnected the SATA drives and rebooted.  Still see BIOS Setup Window.  Changing CMOS battery did not result in a successful boot.  I did not hear any beep code at all.

Kudos0

Re: Norton Ghost15: What is SRP?

Hello, I just loaded win 7 dvd and rebooted. Win 7 didn't load and I only saw a blue American Megatrend Inc. BIOS Setup Screen. Sigh!
Kudos0

Re: Norton Ghost15: What is SRP?

If you don't hear a beep then the Video card is shot, try onboard graphics or a different graphics card.

Deric

Kudos0

Re: Norton Ghost15: What is SRP?


DStain wrote:

If you don't hear a beep then the Video card is shot, try onboard graphics or a different graphics card.

Deric


He can see the BIOS screen so the graphics card must be good, right?

Kudos0

Re: Norton Ghost15: What is SRP?

Yes you are right Red, if he takes out the graphics card then he should her a series of rapid beeps, if he dosn't then it could be the board. Has he tried another HDD?

Deric

Kudos0

Re: Norton Ghost15: What is SRP?

Hello Deric and Red, I took out the video card Geforce6600, then the screen says "Cable disconnected". Put it back on, rebooted, then the first thing shown on the screen is the video card type, driver version and memory, so I don't think video card is the problem. Tried another card which is a bit newer, GEforce 7300 Gt. Same BIOS screen as with the current card Geforce 6600. I have not been able to locate on BIOS menu the place to disable onboard video. I don't know what else to try. Any suggestions?
Kudos0

Re: Norton Ghost15: What is SRP?

The Sata cable for 0 drive must be connected onto 0 Sata port on the motherboard, check with the manual and it will show the Sata port number position. Swap the cable and the drive, make sure that the graphics card is slotted in properly and the bios points to AGP, PCI or PCIEX1 or 16 depending on the card type.

Can you confirm that you can't hear any beeps at all with all the hardware removed and the CPU fan runs?

Deric

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