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Internet Security 2012 won't activate, error 8505 129
I purchased Norton security 2012, installed fully (after it removed 2011 version) but will not activate, keeps giving error code: 8505, 129 recommends downloading the uninstall/re-install tool so I did that - same error code.
I then used the CD to uninstall and re-install, still getting the same error code. I've run live update until there are no more updates and rebooted even thought it didn't suggest it.
The computer I'm installing it on is running Windows XP, service pack 3.
I've been using Norton for years and never have run into this situation, is there any way I can log into my Norton account and activate it manually?
Thank you for your assistance