NIS 2013 problems

I upgraded to 2013 on a machine where 2012 had some problems hoping that the new version would have fixed them but actually I think I am having even more problems...

For starters it took a VERY long time for the update in the saving your settings phase compared to a second machine I did the update where it only took a minute or so.

Then there were several error messages but reboots fixed those.

Then there ware a lot of permission requests for this or the other program to access the web that I have never seen with other versions.

LU never completed as the Web Protection ones (two) always fail to install. Others most of the times do sometimes they fail some other when tried again do.

I did run the fix option but did not find anything wrong.

The icon in the tray disappers often but a manual LU run bring is back I suspect it disappers when it runs and automatic LU and fails.

The apply updates at reboot option does not stay set.

Random errors are reported and one needs to reboot to get rid of them.

Sometimes all LU updates fail, 3 red crosses does not even process.

Overall looks like a pretty bad deal to me.

thank you I know you meant well but I am not doing any of this.

Umpteen re-installs of 2012 never fixed the problems. So not gonna start with 2013.

If Symantec cannnot fix these problems I am simply going to uninstall Norton and switch to another product.

As simple as that.

been there done that not the problem. Incidentally is a SSD so not likely to develop a surface problem....

NIS is the problem.

OK here is the NIS 2013 LU problem:

and when you hit view summary:

Those two fail all the time now with NIS 2013 was not the case with 2012. All others when you run it manually do work.

And I suspect that when NIS runs an automatic LU and fails on those two the tray icon of NIS disappears. If you run LU manually then it comes back.

So two things that Symantec needs fixing.

1. The tray icon disappearing (but I read it likes to do this on other occasions as well) when the automatic LU fails. Unless this is a feature to indicate you something went wrong....

2. The two web stuff updates failing to update 100% of the time. For this Symantec needs to release some fix utility of fix it through the web fix utility. I AM NOT GOING TO TRY A RE-INATALL.

----------- Different problem:

Since I have 2013 I keep getting these screens (a lot at the beginning less now that most programs got manual permission). And is strange as it should have taken the settings from 2012.

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So far did not se any of the other errors coming up so they could have been fixed one way or another by now.

no they are not as said two of them consistently fail all the time (see screen shot you requested). Looks like that for some reason cannot write those two updates in its database.

is not the OS as I have it on another one with the exact same OS and on that one works.... In any event Win 7 Home Premium SP1 32-bit

I keep saying is something in NIS that is borked and needs a fix from Symantec. Do not know why they cannot have an util that checks for problems, finds them and FIXES them.

Or is something on this computer but difficult to say what it could be albeit I have similiar config and stuff running on  this one. And yes I did try the LU whil nothing else except the many processes were running.

***just my 2 cents***

This is another example of what amazes me about Windows computers and software. With millions of combinations of hardware and software, it is amazing anything works.

--> Right on I fully agree and have seen plenty of unexplainable funky problems to vouch for this.

And I do not think is hardware or driver related. My bet goes on whatever database/register NIS uses, something is probably corrupted or damaged on this computer and prevents NIS from writing those two updates.

But since all other updates work fine (well yes you do have to do it manually but doing it once every couple of days is not too bad) I can live with this until Symantec corrects this problem.

AGAIN SYMANTEC SHOULD HAVE AN UTIL TO FIX THIS KIND OF THINGS.

and I say let us leave it at this no more. Thanks.