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Blue Screen from SRTSP.SYS
I run Vista Home Premium and have been getting blue screen errors caused by SRTSP.SYS, which seems to be a Norton file. I want to remove and reinstall the associated product, but I don't know which one it is. I have Norton Utilities 15 and Ghost 12.0. I also have Internet Security, SystemWorks and an expired version of Security Scan, but I can't tell what versions I have of these products because they won't start up in safe mode.
This is a problem I urgently need to fix. I'd appreciate any suggestions.