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Could not load Norton Identity Safe - Chrome Error
Windows 8 Pro with Media Center x64
Norton 360 Premier Edition 22.214.171.124
Google Chrome Version 24.0.1312.56
All of a sudden within the past day or so, the Norton Toolbar/Identity Safe will not load in Google Chrome. When
launching Chrome, or opening a new tab, there is the error 'Could not load Norton Identity Safe'. Previously all was
working fine. Nothing was changed, it just seemed to stop working. Running LiveUpdate confirms that I have the
current version and I have the latest updates. I attempted to resolve the issue via the AutoFix, but it found no
complications. I even went as far as uninstalling/re-installing Norton 360, but the problem still persisted. In an
effort to ensure there wasn't a problem or interference with any other extensions, I disabled all extensions but
the Norton Identity Protection 2013.2.1.36, however the problem still persisted. I upgraded Google Chrome while
troubleshooting to the current version, I was previously running 24.0.1312.52 when the problem started, but that
still hasn't fixed the issue. I'm at a loss as to why it would all of a sudden just stop working. Any guidance or
assistance would be greatly appreciated. Thank you.