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Norton Toolbar HOTFIX - for Chrome 25 and FF18 issues
Dear Norton Community,
We are pleased to announce the release of a hotfix for the Norton Toolbar that addresses some major issues occurring with Google Chrome and Firefox 18. Please follow the directions in the below Knowledge Base article to download and install the hotfix, which is only for NIS/N360 20.3, and Identity Safe Standalone 2013.3.0.26:
This hotfix addresses 2 major issues that have appeared recently:
- Fixes issue where Google Chrome 25 disables the toolbar (thread)
- Resolves problem where Norton Toolbar is missing in Firefox 17 and Firefox 18 (thread)
We are very interested in feedback on this hotfix. If you choose to run it, please reply to this thread with your results. If you encounter any problems, please be sure to include the following information:
- Norton product and full version
- detailed description of what steps you took
- detailed description of the error you experienced
- screenshots of any error messages you've seen
Thanks for your patience and your help.