You will need to login to your wireless router.
Try this and let us know how you get on.
Open a browser and type http://192.168.2.1 into the address bar. According to this page Belkin routers do not ship with an administrator password, click Submit.
You will then have to look for the DNS settings and change them to either use the automatically assigned ones from your ISP or to another of Norton Connecsafe setting. The three options can be found here. The one that just blocks known malicious sites ends in .40 .
A virulent new strain of ransomware known as WannaCry has hit hundreds of thousands of computers worldwide.Read more about this attack and how to protect yourself from ransomware.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
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