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Norton 360 causes Internet Explorer 11 to crash
Since the day I installed Windows 8.1 (clean installation) I noticed IE 11 crashing often, increasingly the past two weeks.
I opened the Action Center to try and identify the cause and it appears Norton 360 is responsible. More specifically, the faulty module in about 70% of the cases is " ccSet.dll_unloaded " and the crashes occur mostly when I close the browser or I close tabs.
This is an example of the error report I get:
Problem Event Name: BEX
Application Name: IEXPLORE.EXE
Application Version: 11.0.9600.16384
Application Timestamp: 52157231
Fault Module Name: ccSet.dll_unloaded
Fault Module Version: 220.127.116.11
Fault Module Timestamp: 524ccd37
Exception Offset: 0000b874
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.3.9600.2.0.0.256.103
Locale ID: 1032
Additional Information 1: 1136
Additional Information 2: 113617799a723215eac2e684cadee0b6
Additional Information 3: 1ada
Additional Information 4: 1ada05a4ec51c5056922c10920f103a7
Extra information about the problem
Bucket ID: b035ecf48086273a004dc09fda541384 (-392681137)
I've only a few extra add-ons enabled - all from Microsoft, plus Norton Identity Protection and Vulnerability Protection. I've disabled Norton Toolbar since I don't need it and I don't want to waste an extra row on the screen (adding a toolbar).
Any help appreciated!