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Kudos0

Error 36000 - Ghost 12 on Windows 7; cloning 2-partition 500GB to 1000GB disk

Hi,

I´ve been trying 3 times now to directly clone the internal 500GB HDD on my Lenovo T450 onto a 1TB HD connected via USB-SATA cable, which has failed every time. Using Ghost 12 and Windows 7 Professional.

Goal is to create a real "clone" of the internal HDD on the other one, then replace the two, so that in effect I get more space on my disk but keep everything else equal.

The internal HDD has two partitions (C: Boot, Crash Dump, Primary Partition with approx 10% free; F: (System Reserved), System, Active, Primary Partition with approx 80% free space).

Using a bootable CD to start Ghost, the "Check" on the internal HDD did not find any errors.

Then using the Disk - Disk copy option with default settings (not using the "force clone" option), the internal error 36000 came up quite at the end of the process. 

Then tried decreasing the amount of junk files on the internal HDD (using CCcleaner, Windows SystemFile Check and Windows Defragmenter).

Then repeated the "cloning" process - same error at 99%, status bar I believe stated something about Copying remaining MFT table entries.

The clone process copies the partitions and data seemingly OK (increases the size of partitions according to the size difference between old and new disk during the process). 

The Ghosterr.txt output file is attached.

Anything obvious I am doing wrong, or any ideas on what the problem might be? This is the first time I´m using Ghost and doing a "disk clone", so apologies for any strange wording or terminology.

Thanks in advance, Harald

File Attachment: 
Labels: Norton Ghost

Respostas

Kudos1 Stats

Re: Error 36000 - Ghost 12 on Windows 7; cloning 2-partition 500GB to 1000GB disk

HaraldDS,

Which Ghost are you using? It sounds like DOS Ghost rather than Ghost 12.

Kudos0

Re: Error 36000 - Ghost 12 on Windows 7; cloning 2-partition 500GB to 1000GB disk

Good question Brian - I'm using Ghost from a bootable CD, so it might well be DOS Ghost. Admin's choice, not mine, so I just see Ghost 12.0.0.x in the DOS "window" and assume it is Ghost 12. How would I tell for sure?
Kudos2 Stats

Re: Error 36000 - Ghost 12 on Windows 7; cloning 2-partition 500GB to 1000GB disk

Harald, understood. I gather there are two Ghost 12. This forum deals with the former one released years ago. You have the GSS Ghost 12. There is a GSS forum here, I think.

https://www.symantec.com/connect/endpoint-management/forums/ghost-soluti...

Cloning your HD "should" have been easy and error free. I don't like cloning to external HDs as there can be geometry issues. I would have created an entire drive image to an external USB HD and then swapped the 500 GB HD for the 1000 GB HD. (only one HD internal) Then restore the image to the empty 1000 GB HD.

Kudos1 Stats

Re: Error 36000 - Ghost 12 on Windows 7; cloning 2-partition 500GB to 1000GB disk

Try doing it without expanding the partition.

If it finishes without an error, change out the drive and see if you can boot windows.  Then if the OS partition is second, use windows disk management to expand the partition.  If for some reason the system reserve partition trails the OS partition use a free partition tool to slide it to the end of the drive and then expand the windows partition.

Dave

Kudos0

Re: Error 36000 - Ghost 12 on Windows 7; cloning 2-partition 500GB to 1000GB disk

Thanks Brian_K and DaveH for your very fast responses and suggestions - I can/will test both suggestions on the weekend since the whole process is quite time-consuming, and will update the thread afterwards- 

best,Harald

Kudos0

Re: Error 36000 - Ghost 12 on Windows 7; cloning 2-partition 500GB to 1000GB disk

I´ve now done a clone to an image file to an external USB HD (worked w/o errors), then tried to do the clone from image to the new 1TB HDD. Tried to do this with both the new HDD connected via Sata-USB, and also with the new HDD built in the computer (Brians suggestion). Both times using the original sizes of the partitions (not using the "auto-expand", as per Daves suggestion).

Both times not successful - at 99% of the process of expanding the image file to the new HDD, the process stops with the 36000 internal error. The step in the status bar when the error occurs is in both cases: "Configuring operating systems to boot on destination" (i attach the ghosterr.txt hereto).

Also tried to re-boot the system from the new HDD since it was built in anyway, but did not work (the system told me to insert a windows repair disk, which i did not have at hand, and i was anyway not sure if this would have overcome the issue - my naive expectation was that transferring the image from file to the new HDD would create the clone successfully, even if for booting up from it some additional steps might or might not be required).

Are there any other ideas? I´m not sure what else to try, especially since the whole process always takes like 7 hours, which makes tests at least not quick (even if easy :-) )

Cheers Harald

Kudos1 Stats

Re: Error 36000 - Ghost 12 on Windows 7; cloning 2-partition 500GB to 1000GB disk

Harald,

Maybe Dave has other ideas for Ghost, I don't.

I'd try something else. I did the following yesterday so I know it works. Delete all partitions from the 1 TB HD. Make it entirely unallocated space.

500 GB HD in computer. Download AOMEI Backupper Standard 4.0.5 (free) and install it. Create Boot Media (CD or USB). Make sure the Boot Media can boot into the recovery environment.

In Windows, make a Disk Backup of Disk0, writing the backup to your external HD. Don't make a System backup.

Swap the 500 GB for the 1 TB HD. Boot the Boot Media and restore the backup to the 1 TB HD. Win7 should boot.

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