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Kudos0

Permanently remove Norton popup that reminds about toolbar installation ?

Hi ,

I do not need Norton toolbar on Firefox 33.1.1 so I keep it disabled.I also disabled the Identity protection feature.I just don't need it.Now I'm frequently getting popus from Norton (slides from bottom-left corner of the screen).Is there any way to disable it ? When I go to "Identity" settings the "Norton Toolbar" has an orange button that says "Configure". The "Identity Safe" says 'Off'.I'm trying to disable only that popup but keep the virus detection related popups.Thanks.

Labels: Popup

Respostas

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

I've had 2 remote sessions so far with the Live Chat, everytime all they do is enable the extension in Firefox then disable it, but randomly, after like 24 hours, the popup comes again

I even noticed recently it has a "don't ask me again" link at the bottom. I clicked it, but it does ask me again and is super annoying :(

Please help

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Correction: the popup slides from bottom right corner. Also, is there any way to completely remove the toolbar from Firefox so it won't show up in Addon page at all?
Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

I don't use Firefox very much but I don't have the Norton Toolbar set up in it and I don't get any nagging popups.

In Internet Explorer I just disable all three add-ons that are listed in Tools / Manage Add-Ons but I can't find any such function in Firefox via the Options or anything else. I can't even find out how I would enable the Norton Toolbar in Firefox if I wanted it!

All this is with Norton Internet Security V21 and Windows 7 Home Premium 32 bit.

What are you using?

Hugh
Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

I'm using the latest Norton Security.If you go to Firefox Tools>Addons>Extensions you should see Norton Toolbar.I enabled then disabled it again but that didn't help.

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Try adding Turn Off Identity Safe in Settings > Apply
If you Disable the Tool Bar you'll loose site warnings.  I would try it and see but, I don't want the risk.
You may still get full page blocks but, I imagine you'll loose site safety status...someone has to know for sure
Chat with Norton Support you have an obvious compatibility issue which Norton should acknowledge, advise and fix.  If you not report how will they know.  $.02

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Geffersan:

I'm using the latest Norton Security.If you go to Firefox Tools>Addons>Extensions you should see Norton Toolbar.I enabled then disabled it again but that didn't help.

I use FF so rarely that that I forget to look at the bottom for the "menu bar" that is at the top in IE ! Thanks for making me find it.

I see it only shows Norton Toolbar as a single item whereas in IE there are three separate Norton add-ons ....

Hugh
Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

FF lost NVP with direct injection.  IE retained as Disabled.
FF only ever had two add-ons ~  Toolbar and NVP
IE likes to show off......see me I have three
Have no idea re Chrome
 

Kudos2 Stats

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Disabling Norton Toolbar does indeed have impact on the security.Without the toolbar some malicious sites aren't blocked.I tested this by visiting an actual bad site that was hosting a trojan.The site was not blocked but the download was blocked by the local scanning engine.With Toolbar enabled I received a warning instead of the site but the malicious file was still downloaded so the site itself isn't completely blocked.If the toolbar was more customizable I would love to keep it.It doesn't really make sense to put a Norton logo next to every single search result.Wouldn't it make sense to put a red warning sign only if the link was malicious ?

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Interesting observation and Kudos for testing Toolbar
So, Toolbar is confirmed for sure absolutely is a security feature and imo recommended to run with it.....if U can't... get a refund and use another product.  Time they fixed that buggy thing.
two cents

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

I can live without the Toolbar, that's not an issue, as long as it doesn't display the annoying popup reminders.It hasn't done so for almost 10 hours now so fingers crossed.I'll contact the tech support if it starts happening again.

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

I don't mind using the toolbar if it doesn't take so much real estate in my Firefox! The thing is horrible! bigger then the URL bar even! so distracting!

Kudos3 Stats

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Maximus_666,

You can hide any toolbar in Firefox and still keep it running.Right click on the right side of your last tab, on an empty area(above address bar) and un-check the Norton Toolbar.That will hide the toolbar without disabling it.

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

ahh ok! thanks a lot! that did the trick :)

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

I'm still getting the annoying popups.Can someone from Norton developer team please tell us if Norton is considering to remove this feature or at least allow us to disable it in future updates ?

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Geffersan:

I'm still getting the annoying popups.Can someone from Norton developer team please tell us if Norton is considering to remove this feature or at least allow us to disable it in future updates ?

What browser

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Firefox 34.The toolbar and Identity Safe is disabled.

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

You need the Toolbar enabled to have protection Permalink 

You purchased a suite with a Toolbar.

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

I do not want to use the toolbar, that's why I wanted to know if there was a way to keep it disabled and not get the popups.I use lots of search on daily basis.The toolbar adds unnecessary buttons everywhere on the page.There are no robust settings for the toolbar unfortunately.

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Geffersan:

If the toolbar was more customizable I would love to keep it.It doesn't really make sense to put a Norton logo next to every single search result.Wouldn't it make sense to put a red warning sign only if the link was malicious ?

All search results are populated because vendors request their sites be rated.  Those ratings carry over to search results.  Along with SafeWeb Community rating sites and Norton rating sites.  Those ratings populate to search results.  Would be silly to rate a site and then not post the results.  That why the Toolbar has SafeWeb built in.  When you migrate to a site you have notice of status.  Maybe you were not here when the Safety Icons disapperad in a version of FF.  Oh Heck members were MAD.  You may not want the rating.  But, there were a lot of angry users for weeks.
 

Kudos1 Stats

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Geffersan:

I do not want to use the toolbar, that's why I wanted to know if there was a way to keep it disabled and not get the popups.I use lots of search on daily basis.The toolbar adds unnecessary buttons everywhere on the page.There are no robust settings for the toolbar unfortunately.

Post your comments to the Product Suggestion Forum.  No issue for me. I run FF and use the Vault and like the ratings.
That's why I run Norton.   The Toolbar has been one size fits all for a long time.  Customizable Toolbar ~ Product Suggestion

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Thanks.I'll write a product suggestion.

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

If you don't want the toolbar taking up real estate, just uncheck it in your browser menu bar, if you have one.

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

I noticed a button that said "Do not ask me this question again" on the popup message.I don't know if it was there all the time or not, but after clicking it I haven't received the message.Maybe I missed it before.

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Geffersan:

I noticed a button that said "Do not ask me this question again" on the popup message.I don't know if it was there all the time or not, but after clicking it I haven't received the message.Maybe I missed it before.

Thanks I'll try to remember to pass that along

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Same problem here.. keep clicking on "do not show again" and it just come back randomly or when I open a browser tab. Its very annoying to select not to show again and it still does. Can we get a solution here please? Also how do you remove the toolbar extension from Forefox?
Web hosting and domain names: www.1-gb.net
Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

PPNSteve:
Same problem here.. keep clicking on "do not show again" and it just come back randomly or when I open a browser tab. Its very annoying to select not to show again and it still does. Can we get a solution here please? Also how do you remove the toolbar extension from Forefox?

Firefox may Disable Toolbar via Tools > Add-ons  or Hide Toolbar via  View > Toolbars > Uncheck Norton Toolbar.   There is NO remove. 

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Yeah saw that (and its disabled) but really the program should give you the option of adding (and enabling) it or not. I don't like things forced upon me and toolbars are near the top of that list.. How about that pop reminded that I keep clicking don't show again??
Web hosting and domain names: www.1-gb.net
Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

PPNSteve:
Yeah saw that (and its disabled) but really the program should give you the option of adding (and enabling) it or not. I don't like things forced upon me and toolbars are near the top of that list.. How about that pop reminded that I keep clicking don't show again??

Is Enable and Hide an option for you.  The Toolbar Enabled does provide phishing and malicious website protection even when Hidden.  Norton Toolbar is integral to Norton product features.  Not an opt in option.  I run the Toolbar so, not familiar with "don't show again".   Sorry !     Others may have the solution you require...

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Not an option for my use.. we prefer a unaffected browsing and search experience and let no-script and others as well as common sense protect us. (also it's somewhat needed for our work) Thanks for your replies.. will hold out for other replies or perhaps an official one.
Web hosting and domain names: www.1-gb.net
Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

PPNSteve, you can also go through your Norton settings, and uncheck any notifications you don't need/want.

That may fix your issue.

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

There isn't any settings for this that I have found. Also why won't it honor the the "Don't ask me again" when clicked?.
File Attachment: 
Web hosting and domain names: www.1-gb.net
Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

PPNSteve,

I did the following:

Norton Security main window > Settings > uncheck the box that says Identity Safe

Norton Security main window > Identity > now you should see Identity Safe = OFF 

Disable the toolbar from Firefox and Chrome.

Norton Security main window >  Norton Toolbar = Configure (it's currently OFF, that's why the orange link says Configure)

Next time the popup showed up, I chose Do Not Ask Again option and I haven't seen it for several months now.

Keep in mind that Norton Toolbar and Identity Safe provide additional protection against malicious websites so disabling them will reduce your protection.I found out that both options need to be disabled, not just the Norton Toolbar, in order for the popup to disappear.

I would use Norton Toolbar if it was less disruptive.Placing big-o-signs next to every single safe search link doesn't make sense to me.It should only notify about the bad links.Imagine you visit Facebook and you get a Norton message that says the site is safe.Then you visit CNN.com and the Norton sign says the site is safe to visit too.Then you visit gmail.com and the sign says it's safe...and so on.Does this make sense ? No.It should only warn if the site is not safe IMO.Pretty much any other security toolbar/addon that I've ever seen has this option, except for Norton.Hopefully the stuff is reading this.

Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

OK, we'll try that but as you stated, it does disable or lower some security level.. as long as NS scans (incoming/outgoing) files I'm OK with it though.
Web hosting and domain names: www.1-gb.net
Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Hello

Are the Norton Staff = the stuff?

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.16.4.15 Core Firmware 270 I E 11 Chrome
Kudos0

Re: Permanently remove Norton popup that reminds about toolbar installation ?

Yes.Typo.

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