Just installed Norton Antivirus. It is taking forever to install updates.
Did you have another security software before installing Norton? How did you remove that? You need to fully remove any non Norton product with the removal utility for that software.
Plz give the below 2 support pages (8920,223 & 8920,208) a go if you met some specific error code re updating yr NAV.
If those links do not work 4 U, below are extra troubleshooting steps you can follow:
re non-Norton security software, plz pay a visit to this page so you can rid of that item thoroughly.
O/S, plz disable fast startup if you're running a Windows 8+ computer. And, plz keep yr both OS & device drivers are current.
Thx and luck~ :)
Se você tem algum problema que requer ajuda urgente, por favor visite a nossa área de suporte ao consumidor: