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Kudos0

Norton Security Plus

If I pre-order the Core now, can I use the security plus now?

My current subscription is ending in a couple weeks.

So, I was thinking rather then pay to renew, buy the core and use it's subscription now and renew it when it's time again.

In the mean time, wait for the Core to ship this summer.

Jim The Greek

Respostas

Accepted Solution
Kudos1 Stats

Re: Norton Security Plus

From the Core FAQ's  

When does the subscription start if I pre-order Norton Core?

Your Norton Core subscription will start from the date of activation of the router. The purchase of Norton Core includes a secure router and your first year subscription of Norton Core Security Plus. Once you place your pre-order, you can immediately download your Norton Core Security Plus. Your Norton Core subscription will start only from the date the router is activated.

and 

What happens to my existing Norton product subscription?

Once you activate your Norton Core, the remaining days on your existing Norton product subscription will be added to your Norton Core Security Plus subscription associated with your Norton Core.

So after you preorder the Core product, you will be able to download and install the Norton Core software, which is the same as the current Norton Security Premium. And the actual Core subscription will start when you receive your router and activate it. But you will still have to have an active subscription to use the Core Security Plus until you receive the router.

So you will have to renew your current subscription to continue your protection until then . But when you do activate the Core subscription, the remaining time from your current subscription will be added to the 1 year for the Core subscription.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Security Plus

Thanks, @peterweb. You get Norton Core Security Plus license when you place the pre-order for Norton Core. Your existing Norton product's subscription days get added to the new key. Although the new key kicks in only after you have enabled the product, a temporary license gets activated until Norton Core is shipped to you. Thank you.

-Gayathri

[Edited to 'Norton Core Security Plus']

Gayathri R | Norton Forums Global Community Administrator | Symantec Corporation
Kudos0

Re: Norton Security Plus

Just to confirm.

@Gayathri_R

What happens if someone has a current Norton subscription that expires in a couple of weeks? Long before the Core product is due to be delivered. If the customer pre orders, does the 1 year from the Core subscription just get added to the 2 weeks? So the complementary 1 year Core subscription would end before having the Core router for a year?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Security Plus

Hey @peterweb where are you seeing the "What happens to my existing Norton subscription" in the FAQ?

Are you looking at this one: https://us.norton.com/core-secure-router-faq

Kudos0

Re: Norton Security Plus

Hi @ISeeTanamon

I found that in the FAQ post at the top of this forum board. https://community.norton.com/en/forums/norton-core-%E2%80%93-pre-order-a...

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Security Plus

I'm sorry guys. I figured it out myself and failed to post solution. I have already seen the quoted post in the solution of this one, but I got confused when they said... "Once you place your pre-order, you can immediately download your Norton Core Security Plus.". Why would I want to download this package when I can't even use it until I get the Core, not to mention it'll probably go thru several updates by than!

Anyways, I want to thank you all for your replies AND apologize for not posting solution myself!

Cheers!

Jim The Greek
Kudos0

Re: Norton Security Plus

@Gayathri_R or @ISeeTanamon

Is there an answer for my question above about the crossover of subscriptions when a current subscription expires before the Core device would be delivered?   

Things happen. Export/Backup your Norton Password Manager data.

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