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Kudos0

Gateway Bridge Mode Not Detected

My Comcast/Xfinity gateway router has been set to  bridge mode. I have confirmed this because the SSID is no longer  broadcast and gateway settings say "this device is in bridge mode". In addition the separate Xfinity guest network hotspot has been disabled on the gateway.

However, the Norton Core app still insists that "Core has been connected to another device that is routing traffic".

The result is an invalid  low security score for the app.

Anyone else have this issue?

Respostas

Kudos2 Stats

Re: Gateway Bridge Mode Not Detected

Did you set the gateway to bridged after attaching the Core? You may need to restart/reset the Core to have it detect the new settings from the gateway.

Things happen. Export/Backup your Norton Password Manager data.
Kudos2 Stats

Re: Gateway Bridge Mode Not Detected

Kudos0

Re: Gateway Bridge Mode Not Detected

You also need to reboot a comcast modem which is in bridge mode every time you change what device you have connected to it (MAC address change). Best to reboot the modem, then power of the Norton router and plug that in afterwards.

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