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Kudos0

1st Day Problems

Static IP not allowed but I have to have it... only work around I have right now is to hard wire the modem - old router - core. Old router has core and device that requires the use of static ip directly downstream. Downstream from the Core is a switch with all other devices. Old router wifi is turned off and previous wifi connections have been switched to core. Seems to be working fine this way but would prefer the use of only one router.

Android App quits and goes straight to home screen on its own frequently when trying to make selections.

Security score is lowered due to dual use of routers. 

Password for wifi meets all the requirements for being strong but we still get the weak password warning under security tab.

Respostas

Kudos0

Re: 1st Day Problems

Thanks for the latest update that fixes static Ip's behind the core but has the issue been fixed for connection problems when connecting core to cable modem with a static ip?

As above, when we initially received the core it would not complete the setup routine when directly connecting the core to a ARRIS cable modem that was provided by COX. Our line from COX is set to a static IP. It would however complete the setup routine if we connected the ARRIS>Old router>Core>Network Computers. Wifi was turned off on old router and now enabled on core.

Kudos0

Re: 1st Day Problems

What model of Arris modem do you have?  I have a Motorola/Arris SB6141 modem and I had no problem connecting it to the Core.  My configuration was SB6141->old router->network computers, I just removed the old router and replaced with the Core and have had no problems.  The only difference is that I have Comcast and used IOS and an IPhone to setup, had no problems.

Kudos1 Stats

Re: 1st Day Problems

The IP coming from the modem should not matter whether it is static or dynamic. The core just sees the IP the modem sends out. There is no differentiating the two types of IP. 

If you are having troubles, I do not think it has anything to do with the IP from the ISP. You need to look at other setup problems.

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: 1st Day Problems

If the OP's ISP (COX in this case,) has the OP's account configured to provide a fixed (STATIC) WAN IP, such as when using a CBS (Cox Business Services) account, then regardless of "whatever router" is being used, there will be a genuine requirement for the ability to enter/set/configure the router's WAN configuration to the ISP's provisioned (fixed) IP address, IP control/selector Mask, and (in some cases,) the ISP's DNS designations. If that is not possible to do (such as with the current Core implementation, then an intermediary router will be required to perform the WAN translations, thereby imposing a NAT-NAT overhead situation, unfortunately.

Hopefully, Norton's Core team will eventually address & correct this limitation.

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